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14 Telephone training courses in Leeds

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Telephone skills Training Works (You'll be happy or we won't invoice you), Leeds
Audience aimed at: Corporate training only

The purpose of this cost effective, enjoyable, interactive workshop is to enable delegates to offer a warm, professional service over the phone. ...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) run by Ptp Training And Marketing Ltd Provider info
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Masterclass in Handling Incoming Telephone Calls - Half Day (pm) Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
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Professional Telephone Marketing & Sales Skills Cosensa Learning & Development Ltd, Leeds

The aim of this customised programme is to help delegates develop the confidence and skills to enable them to consistently implement successful...more

  • Study level: Intermediate
  • Duration: Different durations are available for this course
  • Study mode: Full time
Gaining Commitment on the Telephone run by Ptp Training And Marketing Ltd Provider info
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Gaining Commitment on the Telephone Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
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Managing difficult situations on the telephone Cosensa Learning & Development Ltd, Leeds

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. ...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Full time
Maximising Appointments on the Telephone run by Ptp Training And Marketing Ltd Provider info
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Maximising Appointments on the Telephone Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
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Reception and Telephony Skills Cosensa Learning & Development Ltd, Leeds

This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Winning More Business on the Telephone run by Ptp Training And Marketing Ltd Provider info
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Winning More Business on the Telephone Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sales enquiries...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Telephone Techniques - Incoming & Outgoing Calls run by Ptp Training And Marketing Ltd Provider info
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Telephone Techniques - Incoming & Outgoing Calls Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Generating New Business by Telephone run by Ptp Training And Marketing Ltd Provider info
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Generating New Business by Telephone Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Excellent Customer Care - Incoming Calls run by Ptp Training And Marketing Ltd Provider info
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Excellent Customer Care - Incoming Calls Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Outgoing Calls - Maximising Effectiveness run by Ptp Training And Marketing Ltd Provider info
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Outgoing Calls - Maximising Effectiveness Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales,...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Dealing with Incoming Calls Positively run by Ptp Training And Marketing Ltd Provider info
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Dealing with Incoming Calls Positively Ptp Training And Marketing Ltd, Leeds
Audience aimed at: Corporate training only

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
R2 Training
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Telephone Techniques Training Course R2 Training, Leeds

A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Short full time | Full time
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Telephone Training
Generating New Business by Telephone

PTP TRAINING AND MARKETING LTD

Next start: Fri 20th Jan

Cost: £468.00 per course

Location: Leeds

Telephone Techniques Training Course

R2 TRAINING

Next start: Thu 26th Jan

Cost: £240.00 per course

Location: Leeds

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Thu 2nd Feb

Cost: £468.00 per course

Location: Leeds

Gaining Commitment on the Telephone

PTP TRAINING AND MARKETING LTD

Next start: Thu 16th Feb

Cost: £468.00 per course

Location: Leeds

Maximising Appointments on the Telephone

PTP TRAINING AND MARKETING LTD

Next start: Tue 21st Mar

Cost: £468.00 per course

Location: Leeds

Masterclass in Handling Incoming Telephone Calls - Half Day (pm)

PTP TRAINING AND MARKETING LTD

Next start: Wed 22nd Mar

Cost: £300.00 per course

Location: Leeds

Outgoing Calls - Maximising Effectiveness

PTP TRAINING AND MARKETING LTD

Next start: Wed 22nd Mar

Cost: £468.00 per course

Location: Leeds

Winning More Business on the Telephone

PTP TRAINING AND MARKETING LTD

Next start: Thu 23rd Mar

Cost: £468.00 per course

Location: Leeds

Dealing with Incoming Calls Positively

PTP TRAINING AND MARKETING LTD

Next start: Thu 20th Apr

Cost: £468.00 per course

Location: Leeds

Telephone Techniques - Incoming & Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 14th Jun

Cost: £468.00 per course

Location: Leeds

Managing difficult situations on the telephone

COSENSA LEARNING & DEVELOPMENT LTD

Cost: £414.00 per course

Location: Leeds

Professional Telephone Marketing & Sales Skills

COSENSA LEARNING & DEVELOPMENT LTD

Cost: £654.00 per course

Location: Leeds

Reception and Telephony Skills

COSENSA LEARNING & DEVELOPMENT LTD

Cost: £414.00 per course

Location: Leeds