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124 Customer Service training courses in West Midlands

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    Corporate training
    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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ITIL® Intermediate - Service Design (SD) Training & Exam Package E-CAREERS
Audience aimed at: Corporate training only

Overview Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package SOUTH & CITY COLLEGE BIRMINGHAM - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate - Service Design (SD) Training & Exam Package BARNET & SOUTHGATE COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate - Service Design (SD) Training & Exam Package TOWER HAMLETS COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
Airline and Airport Customer Care run by Stonebridge Associated Colleges Provider info
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Airline and Airport Customer Care Stonebridge Associated Colleges

The Airline and Airport Customer Care course is designed for those who wish to further their understanding of caring for customers while on an Aeroplane. ...more

  • Study level: Beginner
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Certificate in Customer Service Management Global Management Academy U.K.
Audience aimed at: Corporate training only

The Global CERTIFICATE IN MANAGING CUSTOMER SERVICE is a comprehensive program designed to provide supervisors and managers with the knowledge,...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Service Management Oxford Applied Training

Managers learn how to manage, coach and inspire their customer service team to deliver high performing results. This course series includes the...more

  • Study level: Multiple levels
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents CHURCHILL SQUARE TRAINING & DEVELOPMENT LTD
Audience aimed at: Corporate training only

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. ...more

  • Study level: Multiple levels
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
CUSTOMER SERVICE run by VERROLYNE TRAINING LTD Provider info
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CUSTOMER SERVICE VERROLYNE TRAINING LTD

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Service Diploma - Level 3 NCC Home Learning

The Customer Service Diploma is aimed at those who are working or looking to work in a customer service environment. This could be customer facing...more

  • Study level: Intermediate
  • Duration: 200 Hours
  • Study mode: Distance without attendance
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Understanding customer service in retail The City College

Enrolment Duration: 6 months Hours of Training: 2-3 hours Overview Understanding customer service in retail is a course full of everything...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Edexcel Customer Service Intermediate Apprenticeship Sandwell College of Further and Higher Education, West Midlands
Audience aimed at: Corporate training only

This course is ideal for anyone who works, or would like to work, in a customer-orientated environment such as call centres, retail outlets, hotels...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Customised
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Customer Service Course Oplex Careers

Course Description This online Customer Service course will teach learners how to provide excellent customer service to customers. ...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Relationship Management The Educators
Audience aimed at: Corporate training only

Give Your Career A Boost. CRM training is a must for all. Customer Relationship is at the heart of all successful companies. ...more

  • Study level: Not applicable
  • Duration: 60 hours
  • Study mode: Online
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NCFE Level 3 Certificate in Principles of Customer Service Dimensions Training Solutions

The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer service Training Works (You'll be happy or we won't invoice you), West Midlands
Audience aimed at: Corporate training only

This cost effective enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
  • Timetable: MON,TUE,WED,THU,FRI
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Customer Service GRIFFIN COLLEGE
Audience aimed at: Corporate training only

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Service - CPD Accredited Online Course Learning247

COURSE DESCRIPTION Customer Service helps users define who their customers are and understand their needs. The course also enables users...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
Service with a Smile run by Fircroft College Of Adult Education Provider info
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Service with a Smile Fircroft College Of Adult Education, West Midlands

Formerly ‘Customer Service Skills’, this course will look at the benefits of providing good customer service, the value of positive first impressions,...more

  • Study level: Not applicable
  • Duration: 3 days
  • Study mode: Full time
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Certificate in Customer Service Online Short Course COURSES FOR SUCCESS
Audience aimed at: Corporate training only

Learn Effective Customer Service to Serve your Customers Better As Gandhi once said, “A customer is the most important visitor on our premises...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Customer Service Training
Customer Satisfaction as a Selling Tool

PTP TRAINING AND MARKETING LTD

Next start: Tue 2nd May

Cost: £468.00 per course

Location: Birmingham

Customer Care - Incoming and Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Fri 19th May

Cost: £468.00 per course

Location: Birmingham

Customer Service Training Course

R2 TRAINING

Next start: Tue 23rd May

Cost: £240.00 per course

Location: Birmingham

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 7th Jun

Cost: £468.00 per course

Location: Birmingham

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Birmingham

GRIFFIN COLLEGE

Next start: Wed 7th Jun

Cost: £645.00 per course

Location: Birmingham

Outstanding Customer Service Skills

PTP TRAINING AND MARKETING LTD

Next start: Thu 22nd Jun

Cost: £468.00 per course

Location: Birmingham

Customer Excellence for Finance Staff

PTP TRAINING AND MARKETING LTD

Next start: Thu 29th Jun

Cost: £468.00 per course

Location: Birmingham

Through the Customers' Eyes

PTP TRAINING AND MARKETING LTD

Next start: Thu 27th Jul

Cost: £468.00 per course

Location: Birmingham

How to say 'No' and retain Customer Satisfaction

PTP TRAINING AND MARKETING LTD

Next start: Wed 6th Sep

Cost: £468.00 per course

Location: Birmingham

Customer Care

PTP TRAINING AND MARKETING LTD

Next start: Tue 12th Sep

Cost: £468.00 per course

Location: Birmingham

Know Your Customer

PTP TRAINING AND MARKETING LTD

Next start: Thu 14th Sep

Cost: £468.00 per course

Location: Birmingham

Enhancing the Visitors Experience

PTP TRAINING AND MARKETING LTD

Next start: Mon 18th Sep

Cost: £468.00 per course

Location: Birmingham

Advanced Customer Service for the Public Sector

PTP TRAINING AND MARKETING LTD

Next start: Mon 23rd Oct

Cost: £468.00 per course

Location: Birmingham

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

PTP TRAINING AND MARKETING LTD

Next start: Tue 24th Oct

Cost: £468.00 per course

Location: Birmingham

Customer Service Diploma - Level 3

NCC HOME LEARNING

Cost: 340.00 £255.00

Location: Online course

Call Centre Training: Sales and Customer Service Training for Call Centre Agents

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £39.00

Location: Online course

Customer Service Training: Critical Elements of Customer Service

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £39.00

Location: Online course

Customer Service Training: Managing Customer Service

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £69.00

Location: Online course

CRM: An Introduction to Customer Relationship Management

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £69.00

Location: Online course

Certificate in Customer Services (Level 3)

OXFORD HOME STUDY

Cost: 385.00 £199.00

Location: Online course

Diploma in Customer Services (Level 4)

OXFORD HOME STUDY

Cost: 540.00 £249.00

Location: Online course

Customer Service (Level 2)

OXFORD HOME STUDY

Cost: 340.00 £149.00

Location: Online course

Customer Service - CPD Accredited Online Course

CAREERVISION TRAINING LIMITED

Cost: 18.00 £9.99

Location: Online course

Certificate in Customer Service Management

GLOBAL MANAGEMENT ACADEMY

Cost: 299.00 £199.00

Location: Online course

Customer Relations Management

GLOBAL MANAGEMENT ACADEMY

Cost: 109.00 £49.00

Location: Online course

Certificate in Managing Customer Service Online Course

COURSES FOR SUCCESS

Cost: 300.00 £149.00

Location: Online course

Certificate in Customer Helpdesk skills

COURSES FOR SUCCESS

Cost: 300.00 £149.00

Location: Online course

Certificate in Customer Service Online Short Course

COURSES FOR SUCCESS

Cost: 199.00 £149.00

Location: Online course

Retail Customer Service Course

OPLEX CAREERS

Cost: 149.99 £19.00

Location: Online course

Customer Service Course

OPLEX CAREERS

Cost: 299.99 £29.95

Location: Online course