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23 Telephone training courses

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Customer Service on The Telephone (Byte Size Skills Course) run by Stonebridge Associated Colleges Provider info
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Customer Service on The Telephone (Byte Size Skills Course) Stonebridge Associated Colleges

Customer Service on the Telephone Skills Course The aims of this course are to enable people who use the telephone in business situations to...more

  • Study level: Beginner
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Taking Phone Calls The City College

Enrolment Duration: 3 months Hours of Training: 2 hours Overview In order to deliver good customer service you must be able to effectively...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Telephone skills Training Works (You'll be happy or we won't invoice you)
Audience aimed at: Corporate training only

The purpose of this cost effective, enjoyable, interactive workshop is to enable delegates to offer a warm, professional service over the phone. ...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
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Telephone Skills College Certificate Central Sussex College
Audience aimed at: Corporate training only

In this course, delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. ...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Part time
Gaining Commitment on the Telephone run by PTP TRAINING AND MARKETING LTD Provider info
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Gaining Commitment on the Telephone PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This telephone training course focuses on incoming and/or outgoing calls whose purpose it is to lead to sales or appointments. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Masterclass in Handling Incoming Telephone Calls - Half Day (pm) run by PTP TRAINING AND MARKETING LTD Provider info
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Masterclass in Handling Incoming Telephone Calls - Half Day (pm) PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Maximising Appointments on the Telephone run by PTP TRAINING AND MARKETING LTD Provider info
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Maximising Appointments on the Telephone PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Telephone Techniques - Incoming & Outgoing Calls run by PTP TRAINING AND MARKETING LTD Provider info
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Telephone Techniques - Incoming & Outgoing Calls PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Generating New Business by Telephone run by PTP TRAINING AND MARKETING LTD Provider info
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Generating New Business by Telephone PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Excellent Customer Care - Incoming Calls run by PTP TRAINING AND MARKETING LTD Provider info
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Excellent Customer Care - Incoming Calls PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Outgoing Calls - Maximising Effectiveness run by PTP TRAINING AND MARKETING LTD Provider info
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Outgoing Calls - Maximising Effectiveness PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

This telephone training course helps all those who make outgoing calls ensure that they set objectives and achieve them. Whether they be sales,...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Dealing with Incoming Calls Positively run by PTP TRAINING AND MARKETING LTD Provider info
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Dealing with Incoming Calls Positively PTP TRAINING AND MARKETING LTD
Audience aimed at: Corporate training only

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. ...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
R2 Training
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Telephone Techniques Training Course R2 Training

A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Skills...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Full time
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
Total Success Training
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Telephone Skills and Customer Care Training Course – 1 day Total Success Training

If you or your staff have to deal with customers both face to face or over the telephone then effective Customer Care training is essential in...more

  • Study level: Beginner
  • Duration: 1 day
  • Study mode: Full time
Pitman Training (Brighton)
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Telephone Techniques- Seminar Pitman Training (Brighton)
Audience aimed at: Corporate training only

Telephone Techniques- Seminar: This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Full time
Virtual College
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Customer Excellence for Frontline Staff Virtual College
Audience aimed at: Corporate training only

This course has been produced in partnership with Liquid Voice and is designed for those involved in improving customer service and implementing...more

  • Study level: Not applicable
  • Duration: 1 hour
  • Study mode: Online
Cosensa Learning & Development Ltd
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Managing difficult situations on the telephone Cosensa Learning & Development Ltd

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. ...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Full time
Mlp Training
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Getting Appointments Over The Phone Mlp Training
Audience aimed at: Corporate training only

This course could seriously increase the number of Sales Appointments you get on your first call. Now you can turn your phone into an Appointment...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Full time
Global Edulink
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Telephone Skills Diploma – Online Global Edulink

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional...more

  • Study level: Multiple levels
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
1 Training
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Telephone Handling Skills Diploma 1 Training

Providing excellent customer service is essential to the long-term viability of every business. Diploma in Telephone skills introduces the fundamental...more

  • Study level: Multiple levels
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Telephone Training
Telephone Techniques- Seminar

PITMAN TRAINING (BRIGHTON)

Next start: Fri 28th Apr

Cost: £280.00 per course

Location: Brighton

Gaining Commitment on the Telephone

PTP TRAINING AND MARKETING LTD

Next start: Wed 3rd May

Cost: £468.00 per course

Location: London

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 3rd May

Cost: £468.00 per course

Location: Nottingham

Masterclass in Handling Incoming Telephone Calls - Half Day (pm)

PTP TRAINING AND MARKETING LTD

Next start: Thu 4th May

Cost: £300.00 per course

Location: Bristol

Telephone Techniques Training Course

R2 TRAINING

Next start: Thu 4th May

Cost: £240.00 per course

Location: Swindon

Outgoing Calls - Maximising Effectiveness

PTP TRAINING AND MARKETING LTD

Next start: Thu 4th May

Cost: £468.00 per course

Location: Edinburgh

Maximising Appointments on the Telephone

PTP TRAINING AND MARKETING LTD

Next start: Fri 5th May

Cost: £468.00 per course

Location: Birmingham

Telephone Techniques - Incoming & Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Tue 9th May

Cost: £468.00 per course

Location: Cheadle

Generating New Business by Telephone

PTP TRAINING AND MARKETING LTD

Next start: Thu 11th May

Cost: £468.00 per course

Location: Leeds

Dealing with Incoming Calls Positively

PTP TRAINING AND MARKETING LTD

Next start: Mon 15th May

Cost: £468.00 per course

Location: Bristol

Getting Appointments Over The Phone

MLP TRAINING

Next start: Thu 18th May

Cost: £450.00 per course

Location: Bury

Telephone Skills Diploma – Online

GLOBALEDULINK LTD

Cost: 249.00 £59.00

Location: Online course

Telephone Handling Skills Diploma

1 TRAINING

Cost: 130.00 £19.00

Location: Online course

Taking Phone Calls

THE CITY COLLEGE

Cost: £45.00 per course

Location: Online course

Customer Excellence for Frontline Staff

VIRTUAL COLLEGE LTD.

Cost: £36.00 per course

Location: Online course

Managing difficult situations on the telephone

COSENSA LEARNING & DEVELOPMENT LTD

Cost: £414.00 per course

Location: Newcastle Upon Tyne

Telephone Skills and Customer Care Training Course – 1 day

TOTAL SUCCESS TRAINING

Cost: £354.00 per course

Location: Greenwich