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406 Customer Service training courses

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    Corporate training
    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package E-CAREERS
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Level 2 Apprenticeship in Customer Service Lambeth College

This course is for those who enjoying working in a customer facing role and regularly dealing with members of the public. Your duties in most cases...more

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Full time
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
Intermediate Apprenticeship Customer Service Level 2 run by Richmond Upon Thames College Provider info
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Intermediate Apprenticeship Customer Service Level 2 Richmond Upon Thames College

This course is aimed at students aged 16 and over who would like to pursue a vocational career and gain a formal qualification. ...more

  • Study level: Intermediate
  • Duration: 12 months
  • Study mode: Full time
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Call Center Training: Sales and Customer Service Training for Call Center Agents Bright Solutions Global PLC
Audience aimed at: Corporate training only

Course Overview Call Centers are here to stay, although their livelihood depends on sophisticated operations and well trained agents who can...more

  • Study level: Intermediate
  • Duration: 1 day
  • Study mode: Customised
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Customer Service Excellence Mlp Training
Audience aimed at: Corporate training only

Attract More Customers, Increase Customer Retention & Increase Profits By Providing Customer Service Excellence. Caring for your customer is directly...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Full time
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Customer Service Advanced Apprenticeship Level 3 West Herts College
Audience aimed at: Corporate training only

In this course these skills could involve improving customer satisfaction, team leading, improving customer loyalty, gathering and analysing customer...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Customised
Airline Customer Service Agents run by JARE Airline Training Partnership Limited Provider info
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Airline Customer Service Agents JARE Airline Training Partnership Limited

This is an Intensive Two Day programme based at our Boeing B737 Trainer & Aviation Centre Centre at Bournemouth International Airport to introduce...more

  • Study level: Beginner
  • Duration: 2 days
  • Study mode: Full time
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Understanding customer service in retail City College

Enrolment Duration: 6 months Hours of Training: 2-3 hours Overview Understanding customer service in retail is a course full of everything...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Certificate in Customer Service Management Global Management Academy U.K.
Audience aimed at: Corporate training only

The Global CERTIFICATE IN MANAGING CUSTOMER SERVICE is a comprehensive program designed to provide supervisors and managers with the knowledge,...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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City & Guilds Award in Principles of Customer Service Level 1 CALAT

City & Guilds Award in Principles of Customer Service - Level 1. This qualification will enable you to develop the skills required to deliver efficient...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Weekend
  • Timetable: Sat 10:00-13:00
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Customer Service The Big Teacher
Audience aimed at: Corporate training only

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package BARNET & SOUTHGATE COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
Effective Tendering and Supplier Relationship Management run by London Corporate Training Ltd Provider info
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Effective Tendering and Supplier Relationship Management London Corporate Training Ltd
Audience aimed at: Corporate training only

This course is for delegates who have a sound knowledge of basic procurement principles and/or account management or bid management and who are...more

  • Study level: Not applicable
  • Duration: 1 week
  • Study mode: Full time
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents CHURCHILL SQUARE TRAINING & DEVELOPMENT LTD
Audience aimed at: Corporate training only

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. ...more

  • Study level: Multiple levels
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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NCFE Level 3 Certificate in Principles of Customer Service Dimensions Training Solutions

The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Diploma in Customer Services (Level 4) Brentwood Open Learning College

BOLC Diploma in Customer Services has been designed to equip students with the knowledge, skills and confidence to succeed as customer service...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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Diploma in Customer Services (Level 4) Oxford Home Study College

Course Details Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. ...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
CUSTOMER SERVICE run by VERROLYNE TRAINING LTD Provider info
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CUSTOMER SERVICE VERROLYNE TRAINING LTD

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
  • Timetable: Candidates will have full access to assessor support via telephone and email
Customer Service Apprenticeship Level 2 run by College of Haringey, Enfield and North East London Provider info
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Customer Service Apprenticeship Level 2 College of Haringey, Enfield and North East London

This course will provide you with the opportunity to develop and refine your customer skills for use in a variety of working environments. ...more

  • Study level: Intermediate
  • Duration: 1 year
  • Study mode: Full time
Airline and Airport Customer Care run by Stonebridge Associated Colleges Provider info
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Airline and Airport Customer Care Stonebridge Associated Colleges

The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards...more

  • Study level: Beginner
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Customer Service Training
Dealing with Difficult Customers

BROOKS JORDAN TRAINING SERVICES LIMITED

Next start: Tue 19th Oct

Cost: 118.80 £112.86

Location: Sutton-In-Ashfield

Outstanding Customer Service Skills

PTP TRAINING AND MARKETING LTD

Next start: Tue 13th Dec

Cost: £468.00 per course

Location: Birmingham

Customer Service Training Course

R2 TRAINING

Next start: Tue 13th Dec

Cost: £240.00 per course

Location: Woking

Customer Care- Seminar

PITMAN TRAINING - HOUNSLOW

Next start: Tue 13th Dec

Cost: £285.00 per course

Location: Hounslow

Effective Customer Care

INDICIA TRAINING LTD

Next start: Tue 13th Dec

Cost: £425.00 per course

Location: Glasgow

Customer Care on the Telephone

INDICIA TRAINING LTD

Next start: Tue 13th Dec

Cost: £425.00 per course

Location: Glasgow

Customer Care- Seminar

PITMAN TRAINING (BRIGHTON)

Next start: Wed 14th Dec

Cost: £280.00 per course

Location: Brighton

Effective Complaint Handling

I - MARKETING SERVICES LIMITED

Next start: Wed 14th Dec

Cost: £450.00 per course

Location: Christchurch

Beyond Usability

BUNNYFOOOT

Next start: Wed 14th Dec

Cost: £1,053.00 per course

Location: London

Customer Service Level 2 NVQ Certificate (OCR)

SKILLNET TRAINING

Next start: Mon 19th Dec

Cost: £1,200.00 per course

Location: Kent

Customer Service NVQ Diploma Level 3 (OCR)

SKILLNET TRAINING

Next start: Mon 19th Dec

Cost: £1,500.00 per course

Location: Kent

Level 2 Award in Customer Service (QCF)

TROPICS GLOBAL TRAINING CENTRE

Next start: Mon 19th Dec

Cost: £80.00 per course

Location: London

Know Your Customer

PTP TRAINING AND MARKETING LTD

Next start: Tue 3rd Jan

Cost: £468.00 per course

Location: Nottingham

Customer Satisfaction as a Selling Tool

PTP TRAINING AND MARKETING LTD

Next start: Tue 3rd Jan

Cost: £468.00 per course

Location: Bristol

Customer Care

PTP TRAINING AND MARKETING LTD

Next start: Wed 4th Jan

Cost: £468.00 per course

Location: Nottingham

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 4th Jan

Cost: £468.00 per course

Location: Bristol

Enhancing the Visitors Experience

PTP TRAINING AND MARKETING LTD

Next start: Thu 5th Jan

Cost: £468.00 per course

Location: Nottingham

Customer Excellence for Finance Staff

PTP TRAINING AND MARKETING LTD

Next start: Fri 6th Jan

Cost: £468.00 per course

Location: Birmingham

Customer Care - Incoming and Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Mon 9th Jan

Cost: £468.00 per course

Location: London

How to say 'No' and retain Customer Satisfaction

PTP TRAINING AND MARKETING LTD

Next start: Fri 13th Jan

Cost: £468.00 per course

Location: Cheadle

Customer Service

NEWLEAF ASSOCIATES

Next start: Fri 13th Jan

Cost: £325.00 per course

Location: Edinburgh

Through the Customers' Eyes

PTP TRAINING AND MARKETING LTD

Next start: Mon 16th Jan

Cost: £468.00 per course

Location: Leeds

DCPC - Customer Care & Coping at the Sharp End

SKILLS TRAINING CENTRE LTD

Next start: Wed 18th Jan

Cost: £70.80 per course

Location: London

Level 2 Award in Customer Service (QCF)

UK TRAINING

Next start: Thu 19th Jan

Cost: £65.00 per course

Location: Northampton

Advanced Customer Service for the Public Sector

PTP TRAINING AND MARKETING LTD

Next start: Tue 24th Jan

Cost: £468.00 per course

Location: Cheadle

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

PTP TRAINING AND MARKETING LTD

Next start: Wed 25th Jan

Cost: £468.00 per course

Location: Cheadle

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Belfast

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Belfast

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Birmingham

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Birmingham

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Bournemouth

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Bournemouth

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Bristol

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Bristol