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343 Customer Service training courses

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    Corporate training
    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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ITIL® Intermediate - Service Design (SD) Training & Exam Package E-CAREERS
Audience aimed at: Corporate training only

Overview Get certified in ITIL® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package BARNET & SOUTHGATE COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
Customer Service Management run by London Corporate Training Ltd Provider info
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Customer Service Management London Corporate Training Ltd
Audience aimed at: Corporate training only

This course has been designed for those who understand the importance of improving their customer service in the long term and is suited to those...more

  • Study level: Not applicable
  • Duration: 1 week
  • Study mode: Full time
Retail and Customer Service run by College of Haringey, Enfield and North East London Provider info
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Retail and Customer Service College of Haringey, Enfield and North East London

This Entry Level programme is a two day a week course aimed adults who are aged 24 or over and have a range of learning difficulties and disabilities. ...more

  • Study level: Not applicable
  • Duration: 1 Year
  • Study mode: Part time
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Understanding customer service in retail City College

Enrolment Duration: 6 months Hours of Training: 2-3 hours Overview Understanding customer service in retail is a course full of everything...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Edexcel Customer Service Intermediate Apprenticeship Sandwell College of Further and Higher Education
Audience aimed at: Corporate training only

This course is ideal for anyone who works, or would like to work, in a customer-orientated environment such as call centres, retail outlets, hotels...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Customised
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Apprenticeship in Customer Service Level 3 Kirklees College

Customer service is a vital part of everybody's role when working in an organisation. Large or small, all businesses must recognise that the customer...more

  • Study level: Advanced
  • Duration: 12 months
  • Study mode: Full time
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City & Guilds Award in Principles of Customer Service Level 1 CALAT

City & Guilds Award in Principles of Customer Service - Level 1. This qualification will enable you to develop the skills required to deliver efficient...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Weekend
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BTEC Introduction to Working as Cabin Crew (unit only) and World Host Customer Service for the Travel Industry Uxbridge College

The course is designed for anyone interested in a career as Cabin Crew or working in the travel, tourism and hospitality industry. ...more

  • Study level: Intermediate
  • Duration: 6 weeks
  • Study mode: Part time
Intermediate Apprenticeship Customer Service Level 2 run by Richmond Upon Thames College Provider info
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Intermediate Apprenticeship Customer Service Level 2 Richmond Upon Thames College

This course is aimed at students aged 16 and over who would like to pursue a vocational career and gain a formal qualification. ...more

  • Study level: Intermediate
  • Duration: 12 months
  • Study mode: Full time
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Certificate in Customer Service Management Global Management Academy U.K.
Audience aimed at: Corporate training only

The Global CERTIFICATE IN MANAGING CUSTOMER SERVICE is a comprehensive program designed to provide supervisors and managers with the knowledge,...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Confident Customer Service Academy Class
Audience aimed at: Corporate training only

Ensure that employees will learn how to confidently manage calls and face to face portray a positive company image and deal with customers effectively...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Full time
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Customer Service Advanced Apprenticeship Level 3 West Herts College
Audience aimed at: Corporate training only

In this course these skills could involve improving customer satisfaction, team leading, improving customer loyalty, gathering and analysing customer...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Customised
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Level 2 Apprenticeship in Customer Service Lambeth College

This course is for those who enjoying working in a customer facing role and regularly dealing with members of the public. Your duties in most cases...more

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Full time
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents CHURCHILL SQUARE TRAINING & DEVELOPMENT LTD
Audience aimed at: Corporate training only

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. ...more

  • Study level: Multiple levels
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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NCFE Level 3 Certificate in Principles of Customer Service Dimensions Training Solutions

The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Service Diploma - Level 3 NCC Home Learning

The Customer Service Diploma is aimed at those who are working or looking to work in a customer service environment. This could be customer facing...more

  • Study level: Intermediate
  • Duration: 200 Hours
  • Study mode: Distance without attendance
CUSTOMER SERVICE run by VERROLYNE TRAINING LTD Provider info
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CUSTOMER SERVICE VERROLYNE TRAINING LTD

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
  • Timetable: Candidates will have full access to assessor support via telephone and email
CUSTOMER SERVICE INTERMEDIATE APPRENTICESHIP run by HAVERING COLLEGE OF FURTHER AND HIGHER EDUCATION Provider info
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CUSTOMER SERVICE INTERMEDIATE APPRENTICESHIP HAVERING COLLEGE OF FURTHER AND HIGHER EDUCATION

Employers recognise the key role customer-facing staff play in determining the quality of the customer experience and in increasing customer loyalty. ...more

  • Study level: Intermediate
  • Duration: 48 Weeks
  • Study mode: Full time
Customer Service - Level 3 NVQ Diploma run by City College Brighton and Hove Provider info
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Customer Service - Level 3 NVQ Diploma City College Brighton and Hove

You will learn, develop and practice the skills required to supervise within a customer service environment which will include: Managing...more

  • Study level: Advanced
  • Duration: 24 months
  • Study mode: Full time
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Customer Service Training
Dealing with Difficult Customers

BROOKS JORDAN TRAINING SERVICES LIMITED

Next start: Tue 19th Oct

Cost: 118.80 £112.86

Location: Sutton-In-Ashfield

Customer Care- Seminar

PITMAN TRAINING (BRIGHTON)

Next start: Mon 27th Feb

Cost: £280.00 per course

Location: Brighton

Level 2 Award in Customer Service (QCF)

TROPICS GLOBAL TRAINING CENTRE

Next start: Mon 27th Feb

Cost: £80.00 per course

Location: London

Customer Care- Seminar

PITMAN TRAINING - HOUNSLOW

Next start: Mon 27th Feb

Cost: £285.00 per course

Location: Hounslow

Customer Care - Incoming and Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Tue 28th Feb

Cost: £468.00 per course

Location: Bristol

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 1st Mar

Cost: £468.00 per course

Location: Birmingham

How to say 'No' and retain Customer Satisfaction

PTP TRAINING AND MARKETING LTD

Next start: Wed 1st Mar

Cost: £468.00 per course

Location: Leeds

Advanced Customer Service for the Public Sector

PTP TRAINING AND MARKETING LTD

Next start: Wed 1st Mar

Cost: £468.00 per course

Location: Bristol

Effective Complaint Handling

I - MARKETING SERVICES LIMITED

Next start: Wed 1st Mar

Cost: £450.00 per course

Location: Christchurch

Customer Excellence for Finance Staff

PTP TRAINING AND MARKETING LTD

Next start: Thu 2nd Mar

Cost: £468.00 per course

Location: London

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

PTP TRAINING AND MARKETING LTD

Next start: Thu 2nd Mar

Cost: £468.00 per course

Location: Bristol

Customer Service Training Course

R2 TRAINING

Next start: Fri 3rd Mar

Cost: £240.00 per course

Location: Bristol

Outstanding Customer Service Skills

PTP TRAINING AND MARKETING LTD

Next start: Mon 6th Mar

Cost: £468.00 per course

Location: Nottingham

Customer Satisfaction as a Selling Tool

PTP TRAINING AND MARKETING LTD

Next start: Mon 6th Mar

Cost: £468.00 per course

Location: London

Customer Care

PTP TRAINING AND MARKETING LTD

Next start: Tue 7th Mar

Cost: £468.00 per course

Location: Leeds

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Plymouth

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Plymouth

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Birmingham

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Birmingham

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Bournemouth

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Bournemouth

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Belfast

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Belfast

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Aberdeen

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Aberdeen

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Brighton

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Brighton

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Cambridge

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Cambridge

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Leeds

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Leeds

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Ipswich

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Ipswich

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Inverness

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Inverness

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Glasgow

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Glasgow

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Edinburgh

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Edinburgh

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Dundee

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Dundee

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Derry

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Londonderry

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Cardiff

GRIFFIN COLLEGE

Next start: Wed 8th Mar

Cost: £645.00 per course

Location: Pontypridd