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163 Customer Service training courses in Scotland

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    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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Customer Service The Big Teacher
Audience aimed at: Corporate training only

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Understanding customer service in retail City College

Enrolment Duration: 6 months Hours of Training: 2-3 hours Overview Understanding customer service in retail is a course full of everything...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package E-CAREERS
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Certificate in Customer Service Management Global Management Academy U.K.
Audience aimed at: Corporate training only

The Global CERTIFICATE IN MANAGING CUSTOMER SERVICE is a comprehensive program designed to provide supervisors and managers with the knowledge,...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package BARNET & SOUTHGATE COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents CHURCHILL SQUARE TRAINING & DEVELOPMENT LTD
Audience aimed at: Corporate training only

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. ...more

  • Study level: Multiple levels
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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NCFE Level 3 Certificate in Principles of Customer Service Dimensions Training Solutions

The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Diploma in Customer Services (Level 4) Brentwood Open Learning College

BOLC Diploma in Customer Services has been designed to equip students with the knowledge, skills and confidence to succeed as customer service...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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Diploma in Customer Services (Level 4) Oxford Home Study College

Course Details Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. ...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
CUSTOMER SERVICE run by VERROLYNE TRAINING LTD Provider info
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CUSTOMER SERVICE VERROLYNE TRAINING LTD

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
Airline and Airport Customer Care run by Stonebridge Associated Colleges Provider info
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Airline and Airport Customer Care Stonebridge Associated Colleges

The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards...more

  • Study level: Beginner
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer Service Diploma (Level 3) - CPD & IVCAS Accredited New Skills Academy

Our Customer Service Diploma has been given the CPD & IVCAS accreditation and is the perfect course for anyone looking to work in the Customer Service sector. ...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Customer service Training Works (You'll be happy or we won't invoice you), Scotland
Audience aimed at: Corporate training only

This cost effective enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
  • Timetable: MON,TUE,WED,THU,FRI
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Customer Relationship Management The Educators
Audience aimed at: Corporate training only

Give Your Career A Boost. CRM training is a must for all. Customer Relationship is at the heart of all successful companies. ...more

  • Study level: Not applicable
  • Duration: 60 hours
  • Study mode: Online
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Customer Service - CPD Accredited Online Course Learning247

COURSE DESCRIPTION Customer Service helps users define who their customers are and understand their needs. The course also enables users...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Managing Excellent Customer Service Cosensa Learning & Development Ltd, Scotland

The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through...more

  • Study level: Intermediate
  • Duration: Different durations are available for this course
  • Study mode: Full time
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Diploma in Customer Service – Online Global Edulink

Are you looking to develop your customer service skills? Give your career a boost with the well-recognised Global Edulink’s Diploma in Customer...more

  • Study level: Multiple levels
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Customer Service QCF Level 3 Diploma THE LEARNING STATION

Customer Service QCF Level 3 Diploma Be the Best by opting for a nationally recognised and accepted qualification Learning can start...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Professional Receptionist Level 2 Award eDistance Learning

The professional receptionist course consists of 2 different courses - effective communication and customer care. The effective communicating course...more

  • Study level: Intermediate
  • Duration: 120 hours
  • Study mode: Distance without attendance
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Certificate in Customer Service Online Short Course COURSES FOR SUCCESS
Audience aimed at: Corporate training only

Learn Effective Customer Service to Serve your Customers Better As Gandhi once said, “A customer is the most important visitor on our premises...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
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Customer Service Training
Customer Care on the Telephone

INDICIA TRAINING LTD

Next start: Mon 12th Dec

Cost: £425.00 per course

Location: Glasgow

Effective Customer Care

INDICIA TRAINING LTD

Next start: Mon 12th Dec

Cost: £425.00 per course

Location: Glasgow

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Wed 11th Jan

Cost: £468.00 per course

Location: Edinburgh

Customer Service

NEWLEAF ASSOCIATES

Next start: Fri 13th Jan

Cost: £325.00 per course

Location: Edinburgh

Customer Care - Incoming and Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Tue 24th Jan

Cost: £468.00 per course

Location: Edinburgh

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Aberdeen

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Aberdeen

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Dundee

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Dundee

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Edinburgh

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Edinburgh

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Inverness

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Inverness

Level 3 - ILM Award in Leadership and Management (Leadership, Marketing and Customer Service Units) - Glasgow

GRIFFIN COLLEGE

Next start: Wed 25th Jan

Cost: £645.00 per course

Location: Glasgow

Customer Excellence for Finance Staff

PTP TRAINING AND MARKETING LTD

Next start: Fri 27th Jan

Cost: £468.00 per course

Location: Edinburgh

Outstanding Customer Service Skills

PTP TRAINING AND MARKETING LTD

Next start: Tue 14th Feb

Cost: £468.00 per course

Location: Edinburgh

Through the Customers' Eyes

PTP TRAINING AND MARKETING LTD

Next start: Thu 23rd Feb

Cost: £468.00 per course

Location: Edinburgh

Customer Care

PTP TRAINING AND MARKETING LTD

Next start: Tue 21st Mar

Cost: £468.00 per course

Location: Edinburgh

How to say 'No' and retain Customer Satisfaction

PTP TRAINING AND MARKETING LTD

Next start: Wed 22nd Mar

Cost: £468.00 per course

Location: Edinburgh

Know Your Customer

PTP TRAINING AND MARKETING LTD

Next start: Thu 23rd Mar

Cost: £468.00 per course

Location: Edinburgh

Enhancing the Visitors Experience

PTP TRAINING AND MARKETING LTD

Next start: Thu 23rd Mar

Cost: £468.00 per course

Location: Edinburgh

Advanced Customer Service for the Public Sector

PTP TRAINING AND MARKETING LTD

Next start: Thu 6th Apr

Cost: £468.00 per course

Location: Edinburgh

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

PTP TRAINING AND MARKETING LTD

Next start: Fri 7th Apr

Cost: £468.00 per course

Location: Edinburgh

Customer Satisfaction as a Selling Tool

PTP TRAINING AND MARKETING LTD

Next start: Fri 28th Apr

Cost: £468.00 per course

Location: Edinburgh

Effective Customer Care (Level 2)

EDISTANCE LEARNING

Cost: 373.75 £299.00

Location: Online course

Customer Service (Level 3 Diploma)

EDISTANCE LEARNING

Cost: 450.00 £360.00

Location: Online course

Customer Service Excellence (Level 3 Award)

EDISTANCE LEARNING

Cost: 373.75 £299.00

Location: Online course

Customer Relations (Level 2 Award)

EDISTANCE LEARNING

Cost: 368.75 £295.00

Location: Online course

Principles of Customer Service Level 2 Certificate QCF

EDISTANCE LEARNING

Cost: 375.00 £300.00

Location: Online course

Call Centre Training: Sales and Customer Service Training for Call Centre Agents

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £59.00

Location: Online course

Certificate in Customer Services (Level 3)

OXFORD HOME STUDY

Cost: 385.00 £199.00

Location: Online course

Customer Service (Level 2)

OXFORD HOME STUDY

Cost: 340.00 £149.00

Location: Online course

Diploma in Customer Services (Level 4)

OXFORD HOME STUDY

Cost: 540.00 £249.00

Location: Online course

Professional Receptionist Level 2 Award

EDISTANCE LEARNING

Cost: 493.75 £395.00

Location: Online course