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200 Customer Service training courses in London

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    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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Certificate in Customer Service Management Global Management Academy U.K.
Audience aimed at: Corporate training only

The Global CERTIFICATE IN MANAGING CUSTOMER SERVICE is a comprehensive program designed to provide supervisors and managers with the knowledge,...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package E-CAREERS
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Understanding customer service in retail City College

Enrolment Duration: 6 months Hours of Training: 2-3 hours Overview Understanding customer service in retail is a course full of everything...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Call Center Training: Sales and Customer Service Training for Call Center Agents Bright Solutions Global PLC, London
Audience aimed at: Corporate training only

Course Overview Call Centers are here to stay, although their livelihood depends on sophisticated operations and well trained agents who can...more

  • Study level: Intermediate
  • Duration: 1 day
  • Study mode: Customised
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Level 2 Apprenticeship in Customer Service Lambeth College, London

This course is for those who enjoying working in a customer facing role and regularly dealing with members of the public. Your duties in most cases...more

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Full time
Top rated provider
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Intermediate Apprenticeship Customer Service Level 2 run by Richmond Upon Thames College Provider info
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Intermediate Apprenticeship Customer Service Level 2 Richmond Upon Thames College, London

This course is aimed at students aged 16 and over who would like to pursue a vocational career and gain a formal qualification. ...more

  • Study level: Intermediate
  • Duration: 12 months
  • Study mode: Full time
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Customer Service The Big Teacher
Audience aimed at: Corporate training only

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
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City & Guilds Award in Principles of Customer Service Level 1 CALAT, London

City & Guilds Award in Principles of Customer Service - Level 1. This qualification will enable you to develop the skills required to deliver efficient...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Weekend
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ITIL® Intermediate Level - Service Design (SD) Training & Exam Package BARNET & SOUTHGATE COLLEGE - ONLINE
Audience aimed at: Corporate training only

Overview Get certified in ITIL‚® Service Design and be able to provide definitive proof of ability in service design and delivery. ...more

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Online
Effective Tendering and Supplier Relationship Management run by London Corporate Training Ltd Provider info
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Effective Tendering and Supplier Relationship Management London Corporate Training Ltd, London
Audience aimed at: Corporate training only

This course is for delegates who have a sound knowledge of basic procurement principles and/or account management or bid management and who are...more

  • Study level: Not applicable
  • Duration: 1 week
  • Study mode: Full time
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Call Centre Training: Sales and Customer Service Training for Call Centre Agents CHURCHILL SQUARE TRAINING & DEVELOPMENT LTD
Audience aimed at: Corporate training only

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. ...more

  • Study level: Multiple levels
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
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NCFE Level 3 Certificate in Principles of Customer Service Dimensions Training Solutions

The NCFE Level 3 Certificate in Principles of Customer Service (RQF qualification code: 601/7073/6) is designed to provide you with the knowledge...more

  • Study level: Advanced
  • Duration: Variable - to suit the learner
  • Study mode: Online
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Diploma in Customer Services (Level 4) Brentwood Open Learning College

BOLC Diploma in Customer Services has been designed to equip students with the knowledge, skills and confidence to succeed as customer service...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
Customer Service Apprenticeship Level 2 run by College of Haringey, Enfield and North East London Provider info
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Customer Service Apprenticeship Level 2 College of Haringey, Enfield and North East London, London

This course will provide you with the opportunity to develop and refine your customer skills for use in a variety of working environments. ...more

  • Study level: Intermediate
  • Duration: 1 year
  • Study mode: Full time
CUSTOMER SERVICE run by VERROLYNE TRAINING LTD Provider info
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CUSTOMER SERVICE VERROLYNE TRAINING LTD

Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service,...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
  • Timetable: Candidates will have full access to assessor support via telephone and email
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Diploma in Customer Services (Level 4) Oxford Home Study College

Course Details Effective customer service delivery is crucial for all types of business whether they are private, public or non profit. ...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Distance without attendance | Online
Airline and Airport Customer Care run by Stonebridge Associated Colleges Provider info
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Airline and Airport Customer Care Stonebridge Associated Colleges

The aim of this course is to enable students to develop the skills to care for air transport passengers whilst complying with exacting safety standards...more

  • Study level: Beginner
  • Duration: Variable - to suit the learner
  • Study mode: Online
Top rated provider
This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 users who have taken the time to post a review on one of the course sites run by us.
Customer Service Apprenticeship run by Lewisham Southwark College Provider info
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Customer Service Apprenticeship Lewisham Southwark College, London

Suitable for anyone who works directly with customers in any industry.

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Customised
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Customer Service Diploma (Level 3) - CPD & IVCAS Accredited New Skills Academy

Our Customer Service Diploma has been given the CPD & IVCAS accreditation and is the perfect course for anyone looking to work in the Customer Service sector. ...more

  • Study level: Not applicable
  • Duration: Variable - to suit the learner
  • Study mode: Online
Customer Services - Level 2 run by West London School Of Beauty - NVQ & VTCT Centre - London Provider info
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Customer Services - Level 2 West London School Of Beauty - NVQ & VTCT Centre - London, London

The HABC Level 2 Award in Customer Services (QCF) has been accredited by the regulations of England, Wales and Northern Ireland (Welsh Government...more

  • Study level: Not applicable
  • Duration: 1 day
  • Study mode: Full time
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Customer Service Training
Level 2 Award in Customer Service (QCF)

TROPICS GLOBAL TRAINING CENTRE

Next start: Mon 12th Dec

Cost: £80.00 per course

Location: London

Beyond Usability

BUNNYFOOOT

Next start: Wed 14th Dec

Cost: £1,053.00 per course

Location: London

Customer Care - Incoming and Outgoing Calls

PTP TRAINING AND MARKETING LTD

Next start: Mon 9th Jan

Cost: £468.00 per course

Location: London

DCPC - Customer Care & Coping at the Sharp End

SKILLS TRAINING CENTRE LTD

Next start: Wed 18th Jan

Cost: £70.80 per course

Location: London

How to say 'No' and retain Customer Satisfaction

PTP TRAINING AND MARKETING LTD

Next start: Thu 19th Jan

Cost: £468.00 per course

Location: London

Outstanding Customer Service Skills

PTP TRAINING AND MARKETING LTD

Next start: Thu 26th Jan

Cost: £468.00 per course

Location: London

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

PTP TRAINING AND MARKETING LTD

Next start: Mon 6th Feb

Cost: £468.00 per course

Location: London

Advanced Customer Service for the Public Sector

PTP TRAINING AND MARKETING LTD

Next start: Tue 7th Feb

Cost: £468.00 per course

Location: London

Customer Care

PTP TRAINING AND MARKETING LTD

Next start: Tue 14th Feb

Cost: £468.00 per course

Location: London

Excellent Customer Care - Incoming Calls

PTP TRAINING AND MARKETING LTD

Next start: Tue 14th Feb

Cost: £468.00 per course

Location: London

Know Your Customer

PTP TRAINING AND MARKETING LTD

Next start: Wed 15th Feb

Cost: £468.00 per course

Location: London

Enhancing the Visitors Experience

PTP TRAINING AND MARKETING LTD

Next start: Thu 16th Feb

Cost: £468.00 per course

Location: London

Customer Excellence for Finance Staff

PTP TRAINING AND MARKETING LTD

Next start: Thu 2nd Mar

Cost: £468.00 per course

Location: London

Customer Satisfaction as a Selling Tool

PTP TRAINING AND MARKETING LTD

Next start: Mon 6th Mar

Cost: £468.00 per course

Location: London

Through the Customers' Eyes

PTP TRAINING AND MARKETING LTD

Next start: Tue 14th Mar

Cost: £468.00 per course

Location: London

Delivering Customer Service Excellence

MONDALE IT SOLUTIONS LTD

Next start: Thu 23rd Mar

Cost: £1,153.00 per course

Location: London

Effective Customer Care (Level 2)

EDISTANCE LEARNING

Cost: 373.75 £299.00

Location: Online course

Customer Service (Level 3 Diploma)

EDISTANCE LEARNING

Cost: 450.00 £360.00

Location: Online course

Professional Receptionist Level 2 Award

EDISTANCE LEARNING

Cost: 493.75 £395.00

Location: Online course

Principles of Customer Service Level 2 Certificate QCF

EDISTANCE LEARNING

Cost: 375.00 £300.00

Location: Online course

Customer Service Training: Managing Customer Service

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £69.00

Location: Online course

Customer Service Training: Critical Elements of Customer Service

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £69.00

Location: Online course

CRM: An Introduction to Customer Relationship Management

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £69.00

Location: Online course

Call Centre Training: Sales and Customer Service Training for Call Centre Agents

CHURCHILL SQUARE CONSULTING LTD

Cost: 99.00 £59.00

Location: Online course

Certificate in Customer Services (Level 3)

OXFORD HOME STUDY

Cost: 385.00 £199.00

Location: Online course

Customer Service (Level 2)

OXFORD HOME STUDY

Cost: 340.00 £149.00

Location: Online course

Diploma in Customer Services (Level 4)

OXFORD HOME STUDY

Cost: 540.00 £249.00

Location: Online course

Customer Relations (Level 2 Award)

EDISTANCE LEARNING

Cost: 368.75 £295.00

Location: Online course

Customer Service Excellence (Level 3 Award)

EDISTANCE LEARNING

Cost: 373.75 £299.00

Location: Online course

Customer Service - CPD Accredited Online Course

CAREERVISION TRAINING LIMITED

Cost: 18.00 £10.00

Location: Online course