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16 Customer Service training courses in Leicester

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    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
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Customer service Training Works (You'll be happy or we won't invoice you), Leicester
Audience aimed at: Corporate training only

This cost effective enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
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Customer care Training Works (You'll be happy or we won't invoice you), Leicester
Audience aimed at: Corporate training only

This enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with a customer in...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
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2- 3 day Customer Service Training Program (You'll be happy or we won't invoice you) Training Works (You'll be happy or we won't invoice you), Leicester
Audience aimed at: Corporate training only

This enjoyable, interactive course has been designed to give employees a deep level of understanding and enhance their skills across the key areas...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
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ESOL and Office Skills and Customer Care College Certificate Leicester College, Leicester

You will learn about how to work within an office environment including dealing with telephone calls, writing emails and formal letters, filing,...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Full time
  • Timetable: All Week - Monday to Friday
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Customer Service NVQ Diploma level 2 Leicester College, Leicester

You have to achieve 45 credits - 19 from mandatory units which include: Delivering customer service, Understanding Customers, Principles of customer...more

  • Study level: Intermediate
  • Duration: Different durations are available for this course
  • Study mode: Part time
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Customer Service NVQ Diploma level 3 Leicester College, Leicester

To achieve the qualification candidates must achieve 55 credits; 31 credits from the mandatory units that cover Organise and deliver customer service,...more

  • Study level: Advanced
  • Duration: Different durations are available for this course
  • Study mode: Part time
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Certificate in Customer Service level 1 Leicester College, Leicester

This course is delivered over 6 days and covers the following: Unit 1: Customer Service Principles Unit 2: Understanding How to Work in a Customer...more

  • Study level: Beginner
  • Duration: Different durations are available for this course
  • Study mode: Part time
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Principles of Customer Service - World Host Leicester College, Leicester

You will learn valuable skills and techniques essential to service professionals. During the one day course you will gain an understanding of the...more

  • Study level: Not applicable
  • Duration: Different durations are available for this course
  • Study mode: Customised
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Customer Service Award level 2 Leicester College, Leicester

The course includes how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to...more

  • Study level: Intermediate
  • Duration: Different durations are available for this course
  • Study mode: Part time
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Customer Services Intermediate Apprenticeship Leicester College, Leicester

The course includes the Level 2 Diploma in Customer Service. To achieve the qualification you must achieve a minimum of 45 credits. ...more

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Customised
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Principles of Customer Services Certificate level 2 Leicester College, Leicester

The course consists of 3 assessments looking at: Understanding the organisation - exploring factors that effect customer service and employee rights...more

  • Study level: Intermediate
  • Duration: 15 weeks
  • Study mode: Part time
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Principles of Customer Service NCFE Certificate level 2 Leicester College, Leicester

The course consists of 3 assessments looking at: Understanding the organisation - exploring factors that effect customer service and employee rights...more

  • Study level: Intermediate
  • Duration: 15 weeks
  • Study mode: Part time
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Customer Services Intermediate Apprenticeship Leicester College, Leicester

The course includes the Level 2 Diploma in Customer Service. To achieve the qualification you must achieve a minimum of 45 credits. ...more

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Customised
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Customer Service Advanced Apprenticeship Leicester College, Leicester

The course includes the level 3 NVQ Diploma in Customer Service. You must achieve 55 credits, 31 from the mandatory units covering the following topics. ...more

  • Study level: Advanced
  • Duration: 2 years
  • Study mode: Customised
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Customer Service Advanced Apprenticeship Leicester College, Leicester

The course includes the level 3 NVQ Diploma in Customer Service. You must achieve 55 credits, 31 from the mandatory units covering the following topics. ...more

  • Study level: Advanced
  • Duration: 2 years
  • Study mode: Customised
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Customer Service Diploma level 3 Leicester College, Leicester

This qualification is ideal for those who have attained a basic understanding of consistent and reliable customer service and now wish to develop further. ...more

  • Study level: Advanced
  • Duration: 1 days
  • Study mode: Part time