Xel Training & Development is one of the most respected Sales, Leadership and Customer Service training and consultancy organisations in the UK today. Our reputation is built on providing our customers with the most up to date, highly practical and cost effective training that money can buy
6 training courses found
(Three day programme – each day conducted approximately 8 weeks apart). This 3-day selling skills foundation programme is aimed at newly appointed salespeople from any sales background or those with limited training or experience.
This This Master Class is designed for National and Key Account sales people who are responsible for winning, developing and keeping high value customers. Winning and retaining ‘major/key accounts’ has to be one of the most pressing priorities for any forward thinking business.
This powerful and state of the art negotiation skills Master Class is designed for salespeople, sales managers, key account managers and any other business executive involved in negotiating win-win outcomes. The day begins with two questionnaires, each one a psychometric test on a crucial aspect of negotiating skills.
This entire Master Class focuses on the environment in which the Tele-Sales person works – the need for concentration, the need for the right atmosphere and attitude and the need for the right tools for doing the right job. More and more businesses are realising that their internal staff have the ability to achieve substantial extra sales – sales that are lost often as a result of inept use of the telephone, and unconscious disregard of the crucial rules of ‘Professional Tele-Selling’.
This state-of-the-art Master Class is designed for both new and experienced field salespeople selling either products or services and who are responsible for winning new business from new and existing accounts. It covers all the planning and ‘consultative’ selling skills (essential in today’s tough market place) needed to launch a new field salesperson on the road to success and helps to ‘refresh’ and ‘refocus’ experienced sales people to lift themselves back up to target.
This NEW for 2015 Master Class is suitable for Managers, Supervisors, Salespeople & Customer Service Staff; in fact anyone that needs to improve their communication skills with customers or work colleagues. Communicating effectively helps you to motivate other people and achieve performance improvement through them – whilst retaining their respect.