An established ILM and City & Guilds training company with National and International reach, our success is based on the partnerships that we build with our clients. Whether it is an ‘Open Course’ or a bespoke in-house training intervention, an accredited management programme or coaching, UPBS offers you a high-quality service, guaranteed to add value to your organisation.
Working in all 3 sectors, public, private and the 3rd Sector our approach is based on harnessing the potential that exists within organisations. Our success is based on developing training that is right for the client. All training is delivered in a dynamic, inspirational and participative style incorporating the practical leadership and management experience of our master’s level trainers…we make the training exciting, informal and stimulating.
3 training courses found
ILM Level 5 award in leadership and management Description A concise qualification aimed at developing basic middle management skills and knowledge. Course Content Understanding the Management Role: The nature and purpose of organisations, including mission and value statements; Stakeholders and their objectives; Organisation charts, including hierarchical and matrix structures; indication of the range of operational functions; Levels of management and associated roles and responsibilities within organisations; Profile and job functions of middle managers; Formal and informal organisational relationships; The management task, including planning, organising, motivating and controlling; Range of management styles; Differences between management and leadership; Range of human behaviours, including cultural and individual differences, verbal and non-verbal communication and their effect on communication in the workplace; Methods / procedures to overcome particular communication challenges; Communications climate and culture; Importance of feedback skills to facilitate communication and workplace relationships; Networking skills; Personal style and approach; image and presentation; non-verbal communication; social skills applicable to workplace; Respect for others; balance between trust and control; Attitudes to knowledge management and sharing of information; Personal management styles and their effects on situations and individuals.
Description Suitable for all practising and aspiring managers looking to develop general management skillls Course Content Understanding change in the workplace: The benefits of change and the consequences of not changing; The role of change in the survival and prosperity of organisations; Concepts of creativity and innovation and their significance for organisational success and change management; The role of communication in successful implementation of change; Barriers to change and innovation – how to identify them and other difficulties in implementing change; Means of overcoming barriers and difficulties including unfreezing and freezing techniques; Methods to monitor and control change fatigue and its adverse effects; Ways to organise and co-ordinate resources and activities to achieve planned change; Introduction to fixed and variable costs; Direct and indirect aspects of change – human and financial effects upon other people, departments and organisations Managing creativity and innovation in the workplace: The importance of creativity and innovation for organisational success; Auditing techniques to assess an organisation’s ability to innovate; A range of techniques for encouraging creative ideas amongst team members; Barriers to creative thinking and resistance to innovation within organisations; Methods of leading others in a creative ideas generation and assessment process; Evaluation techniques to assist making reasoned recommendations to managers and others Introduction to leadership: Differences and similarities between leadership and management and the need for both; Range of at leadership models and their significance for task performance, culture and relationships; Leadership behaviours and the sources of power; Identification, development and appropriate choice of personal leadership styles and behaviours; The role of trust and respect in effective team leadership; Supervised practice or simulation to develop the ability to apply knowledge and skills.
The ILM Level 5 Certificate in Management is specifically desinged to give current or aspiring middle managers the practical tools and techniques to build soild foundations for a career in management. The qualification is extremely flexible, with a number of modules available allowing learners to customise their qualification so they are able to learn what is specifically relevant to them.