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THE TRAINING INFORMATION CENTRE

The Training Information Centre.

You've got the questions, we have the answers. TIC is an established provider of the APLH qualification, We supply courses in over 70 locations across the UK.

Through our affiliations with awarding bodies we have developed a suite of complementary courses, available either through face-to-face training at designated venues via our experienced trainers or through our new, state of the art e-learning platform, providing flexible training solutions for business managers.
Mission Statement

To surpass expectation and promote equality, opportunity and success through training.

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The Training Information Centre training courses

35 training courses found

Venners Stock Management

Venners Stock Management This qualification, developed by venners gives learners the skill and knowledge required to manage the demand for high stock tum and profitability.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Disability Awareness

Disability Awareness The disability awareness course focuses on your legal responsibilities as an employer and employee towards staff and potential staff with a disability. The Disability Discrimination Act was set up to protect those with a disability in areas, including employment, as well as raising awareness of disabilities and the different types of discrimination.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Documentation & Record keeping

To ensure the learner is able to complete all required documentation within care so that is complies with both legal and organisational requirements.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Coffee Skills

Coffee Skills Develop the skills to produse the finest coffee possible with this refreshing online course

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Medication Awareness

Administer medication safely by understanding what it is, common mistakes when dispensing it - and legislation surrounding tha safe handling of it.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
AUASP Course

AUASP Awarded by Education Development International (EDI). Gain the qualification you need to ensure you know the law with regards to age-restricted products.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Drug Awareness Course

Drug Awareness Awarded by Education Development International (EDI) Gain the qualification you need to ensure you’re aware of the legal and social issues surrounding illegal drug use and drug dealing on licensed premises. Course Summary: The Drugs Awareness Award deals with the issues surrounding illegal drug use and drug dealing in licensed premises.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Staff Appraisal Skills

Develop your workforce through effective communication and reviews. Your suppport enhances their motivation.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Infection Prevention & Control Course

To have and understanding of basic infection control, transmission of infection and the chain of infection, and how to minimise the risk of cross in

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Emergency First Aid Awareness

Course Summary: Practical training course for persons appointed to take responsibility for First Aid arrangements in the workplace. Who should take this qualification? Those who hold, or wish to hold, the position of Appointed Person.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Food Safety Level 2

Food Safety Level 2 Food Safety Level 2 Awarded by the Royal Society for Public Health (RSPH) Gain the qualification needed to demonstrate your knowledge of food safety. Course Summary: Foundation level course to give food workers an appreciation and understanding of the fundamentals of good practice in food hygiene.

  • Study level: Intermediate
  • Duration of training: Variable – to suit the learner
  • Study mode: Online
Cask Marque Bar Excellence

Cask Marque Bar Excellence Demonstrate your professionalism and commitment to your employer by developing your customer service and bar maintenance skills.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Money Laundering Awareness

Money Laundering This course has been developed to benefit those working from cash rich businesses to protect them from being used for money laundering activities. Money Laundering Regulations have been set in place to protect businesses from being used for criminal activities.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Cask Marque Cellar Management

Cask Marque Cellar Management This course, in association with Cask Marque has been designed by sector experts to ensure learners can carry out their roles successfully.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Mental Health Awareness

Mental Health Act 1983 sets out the criteria that must be met before compulsory measures can be taken with people suffering with a mental disorders.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Customer Service

Increase customer satisfaction with a well motivated, knowledgeable and up skilled workforce: This course will help you recognise what makes excellent customer service, understand how to deal with difficult customers and represent your organisation in a positive manner.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
HACCP Course

HACCP Awarded by the Royal Society for Public Health (RSPH) Gain the qualification that demonstrates your ability to apply Hazard Analysis Critical Control Points (HACCP) principles. Course Summary: One-day course that delivers a basic knowledge and understanding of the importance of HACCP as a precautionary food safety management system.

  • Study level: Not applicable
  • Duration of training: Variable – to suit the learner
  • Study mode: Online
COSHH Course

COSHH Protect your business, employees and customers by maintaining a safe, healthy working environment. This course identifies the need for employers to protect their employees through risk assessment, control of exposure and implementing action plans.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Age Verification Course

Age Verification Introduction: The Licensing Act 2003 has been changed to make it a condition of all premises licences and club premises certificates that a policy of age verification is in place in relation to the sale and supply of alcohol. This course will provide you with a ‘model policy’, explain what procedures you need to follow to verify the age and ID of young customers, and provide some scenario training so that you can deal effectively with the conflict that sometimes arises when sales are refused.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
Front of House - Food Safety

Front of House - Food Safety The Food Safety course has been developed to enable any person who works with food to ensure that the food they produce or handle is safe for customers to eat. The RSPH Level 2 award in Food Safety is aimed at food handlers – anyone whose job role includes cooking, preparing or serving food.

  • Study level: Not applicable
  • Duration of training: Variable - to suit the learner
  • Study mode: Online
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