31 training courses found
Designed and delivered using video, this course provides a detailed overview if jurisdictional issues that commonly arise in both types of ADR (alternative dispute resolution) and the enforceability of a Decision or Award can be fundamentally undermined if the tribunal does not possess the necessary jurisdiction.
This Business Writing Skills e-learning course is designed to improve your skills and ability to produce effective pieces of written communications as well as preparing briefs and reports. The course consists of four e-learning modules that focus on how to write an effective email, writing minutes, writing techniques and writing quickly and effectively.
Dealing with Costs and Risks e-learning course helps you to understand the steps you need to take to measure the health of your project, adjust your decisions according to threats and opportunities, seize opportunities once they are identified and anticipate and put in place the necessary alert systems to be able to detect the appearance of expected and unexpected risks and limit their impact.
This e-learning courses gives a better understanding of the importance of the key account manager role, and the tools to successfully analyse strategic customers, define the purpose and benefits of an account business plan, manage a team to implement action plans, and strengthen their sales abilities through innovation.
The Business Negotiation Skills e-learning is designed to enhance your commercial negotiation techniques. Consisting of five e-learning modules, these explore links with the sales process, as well as identifying and avoiding buyer traps.
This e-learning course is designed to develop and improve your overall financial knowledge and skills. This Finance and Accounting 1 course is the first part of a two-part course and consists of five e-learning modules covering constructing and managing a budget, strategic vision and activity management, constructing your living balanced scorecard and managing operational risks.
This Fundamentals of Management e-learning course is designed to enable you to explore various management styles and adopt these techniques into your role. Consisting of six e-learning modules, this course focuses on different skills required by effective managers and will assist you in understanding the strategies required for improving management performance.
This course is the first of a two part series which will help you identify ways in which you can improve the management of your time, so you can begin to adjust routines and patterns of behaviour to reduce any time-related stress in your life. You will understand how you spend your time, organise your schedule and how you prioritise your tasks.
The Advanced Management Skills 1 module is designed to enhance and improve the leadership quality of nsisting of five e-learning courses, these courses focus on behavioural flexibility, best practices for team management, building positive relationships and delivering impactful presentations.
The Advanced Management Skills 2 module flows smoothly from part one. Consisting of four e-learning courses, these courses train delegates the means for effective decision-making, handling emotions and negotiations as well as the dual role of a people manager.
This must have Building Client Relationships e-learning course has been designed to enhance the skills of any professional in direct contact with customers. Consisting of five e-learning courses, this module focuses on the relationship with the customer from building trust to reaching an agreement.
The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger.
This e-learning course will enable you to communicate better using synchronisation techniques, understand emotional intelligence fundamentals, identify how you deal with stress and its consequences on the organisation of your work and use effective methods to manage daily stress.
This course explores ways on how you can train and develop your creative side no matter what your level of creativity is. A step-by-step programme is also included in this e-learning to help you lead your creative meetings effectively.
The Finance and Accounting 2 e-learning course follows smoothly from Part One. It consists of six e-learning modules explaining how to carry out a financial analysis, assess the profitability of an investment project, decode a balance sheet and income statement, analyse and evaluate corporate financial data and how to relate your contribution to value creation.
This e-learning course is designed to help participants improve teamwork and enhance relationships through effective communication. It includes five e-learning modules that explore the development of an interpersonal communication strategy, how to communicate more effectively and what levers can be used for cooperation.
The Leadership e-learning is designed to improve best practices and skills amongst experienced managers. The course consists of five e-learning modules.
This interactive e-learning course has five modules covering the roles and attitudes of successful sales managers, managing sales activity through uncertainty and change, successful commercial meetings and motivating your sales team for action.
In this course, you will learn about the three levers for motivating and rewarding sales performance and how to manage uncertainty and the negative impact building loyalty can have on sales performance.
The Maintaining Client Relationships module is designed to improve the skills of those in direct contact with customers with a focus on developing and improving customer loyalty. Consisting of five e-learning courses, this module focuses on how to maintain long term client relationships.