55 training courses found
Course Content • What is coaching all about? • What is the difference between coaching and other kinds of instructional methods? • How s
Course Content Understand the purpose and various types of minutes Writing styles and what to avoid Working in partnership with the Chair
Course Content • Keyboards • Function keys • Desktop Screen • Windows explore • Filing structure • How to save files • Where to save files • Mouse.
Course Content • What is confidence and self esteem? • Why they are important? • Ways to raise confidence • Strategies for success • Positive body language • How to challenge self limiting beliefs • Strategies for improving confidence & self esteem Learning Objectives • Understand how the way we think influences our perception of ability and levels of competence.
Course Content Assertive behaviour and why it is important 3 basic behavioural styles Can behaviour change? Choosing assertive words c
Course Content • What kind of interviews exist? • What are the systematic differences between various interview types? • What are the ma
Course Content • Recognise the key features and context of the Data protection Act 1998. • Understand the legal and practical aspects of document management policies • Gain an overview of the audit trail and how to minimise risks • Learn how to meet technology and compliance requirements • Understand information security and maintain standards • Raise employee awareness of legal admissibility and evidential weight Learning objectives • The legal obligations faced under the act for employers and employees • How to notify the Information Commissioner.
Course Content • Defining Leadership • Leadership Styles and application • Developing a vision • The supervisor’s role within the organisation • The responsibility and authority of a supervisor • SWOT analysis • Leading by example • Problem solving • The five key areas of supervision • Individual Action Plans.
Course Content • Why good business letter writing is essential • Identify which method of communication will be most suitable in any given
Course Content • What is a project? • Project Control • Planning a Project • Starting the Program • The MS Project workin
Course Content • What is meant by “Communication?” • Recognising barriers • Language – the use of words • The effects of attitudes • Structure and planning • Paragraphs • Organisation of information in order to write a report • The need of an aim • The use of summaries Learning objectives • Understand the significance of the report brief. • How to plan and prepare for effective report writing • Understand the different types of writing styles and when each are appropriate • How to use mind maps to assist in the planning and writing of reports • How to prepare an executive summary • How to structure reports for maximum impact • How to identify key content.
The Qualification covers the following topics: • Legislation • Health • Safety • Welfare • Hygiene awareness • Hygiene hazards • Personal hygiene • Cleaning Provides employees with a good understanding and knowledge of health and safety in the health and social care setting.
Section One: Understanding Finance • Understand the significance of finance to the organisation • Understand what is meant by finance in the context of a business environment • Identify the main users of financial information • Identify the key differences between financial and management accounting • Be able to identify the key financial Statements Section Two: Understanding the Profit & Loss Statement • Understand the main purposes of the profit & loss statement • Identify the main components of the profit & loss statement • Understand the difference between gross profit & net profit • Identify the difference between the trading account & the profit & loss account • Understand the difference between cash and accruals accounting • Be able to draw up a profit and loss statement a trading and profit and loss account from a list of balances Section Three: Understanding the Balance Sheet • Understand the main purposes of the balance sheet • Identify the main components of the balance sheet • Identify working capital and how to calculate it • Be able to correctly classify balances under the correct headings of fixed assets, current assets, liabilities and capital the difference between fixed and current assets • Understand the accounting equation.
The qualifications cover the following topics: • The process of manual handling in the workplace • Manual handling injuries and the activities which cause them • Manual handling assessment and control options • Responsibilities imposed by the Manual Handling Operations Regulations Designed for employees who have to carry out any manual handling activities at work, including both industrial and office workers. Enables employees to contribute to the development of safer manual handling methods and tasks.
The qualifications cover the following topics: • The process of manual handling in the workplace • Manual handling injuries and the activities which cause them • Manual handling assessment and control options • Responsibilities imposed by the Manual Handling Operations Regulations Enables employees to contribute to the development of safer manual handling methods and tasks. This qualification introduces candidates to the hazards and risks involved in manual handling and outlines what to expect from a manual handling assessment.
Course Content • Aspects of compliance and the cost of absence • Impact of poor attendance and how to effectively manage absence • Best practice for dealing with long term & short term absence • Effective return to work meetings • The return to work interview. • Clear disciplinary policy • How to develop an Attendance • Working Proactively with Occupational Health Learning objectives • Increase understanding of the impact and cost of absence from work.
Course Content Identify your own preferred influencing style Use it to encourage people to change their behaviour Preparing for a negotia
Course Content • Screen layout & features • Using workbooks & worksheets • Navigating a spreadsheet • Highlighting cells and ranges o
Course Content • Advanced Functions - Concatenate - Text Functions - Round/Roundup/Rounddown - Date Functions - SUMIF function
Course Content • Why people become difficult & aggressive • Having right mental attitude • Dealing with aggressive behaviour • The powe