Find training courses on Training and
> UK


Whilst the name Responsive Training may be new to you, we have over 25 years operational, commercial and training knowledge. This experience and innovative approach to training creates a blend that allows us to balance our customers' commercial needs as well as their training requirements. We have spent the last few years developing our approach.

  • Cancellation policy

Responsive Training Ltd training courses

2 training courses found

Customer Service

With more choices than ever and more tempting offers from competitors each of your customer’s is worth their weight in gold. Just keeping your customers happy is not enough, now you need to keep them loyal.

  • Study level: Not applicable
  • Duration of training: 2 days
  • Study mode: Short full time
Telephone Selling
Audience aimed at: Corporate training only

Who should attend and why For those who are either new to telephone selling or those are required to increase sales through the telephone either to existing or new customers. The programme revisits a structured approach to telephone selling and enables those who attend to witness their performance in a controlled environment through use of practical role play.

  • Study level: Multiple levels
  • Duration of training: 2 days
  • Study mode: Short full time