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Ptp Training And Marketing Ltd training courses

195 training courses found

Public Speaking
Audience aimed at: Corporate training only

Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the speaker than getting through the time allocated. We need to consider what our preferred outcome or objective is.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Introduction to NLP
Audience aimed at: Corporate training only

This NLP training course is designed to introduce delegates to the excellence principles and techniques of Neuro Linguistic Programming (NLP), and how they can be applied in a business context. Introduction to NLP training Benefits An understanding of the key concepts of NLP and the excellence beliefs upon which is it based Advanced communication and rapport building skills Understand the Unstoppable Combination and how to use it to set and achieve power goals Attain state control - accessing inner resources by creating and triggering anchors NLP training courses suit anyone who desires to improve their personal effectiveness using tried and tested peak performance methods.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Assertiveness & Building Personal Confidence
Audience aimed at: Corporate training only

Assertiveness Training - This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
The Art of Retail Selling
Audience aimed at: Corporate training only

This is a course designed to assist individuals and companies to benefit from the experiences and research of succcessful retail establishments. Public Houses have also benefited.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Brand Building with the Public
Audience aimed at: Corporate training only

This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes a good brand? Objectives when interacting with the public.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Stress Management
Audience aimed at: Corporate training only

According to a recent survey by Panorama research, over half of small and medium sized businesses claim stress is an issue in their workplace. A recent CIPD Absent Management survey revealed stress is the most common cause of long-term absence from work in the UK.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Train the Trainer (2 day course)
Audience aimed at: Corporate training only

This two-day train the trainer course has been designed to empower managers to assist and guide their team to their stated targets and beyond. Training, coaching and mentoring are all vital components in the make-up of a good manager.

  • Study level: Intermediate
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Marketing Skills Masterclass - Half Day (am)
Audience aimed at: Corporate training only

Top tips in the best practices in marketing are divulged. Delegates have an opportunity to discuss their marketing methods and strategies and gain advice and new ideas that will make them more effective and cost efficient.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Working with Emotional Intelligence
Audience aimed at: Corporate training only

The rules for work are changing. We're being assessed not just by how smart we are, or by training and expertise, but also by how well we handle ourselves and relate to other people.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Confidence in Making Face to Face Cold Calls
Audience aimed at: Corporate training only

This highly practical course involves delegates actually going out and making cold calls on a pre-agreed route. Prior to this delegates are briefed in the best methods and the trainer will lead the way with the first few calls and then as quickly as possible hand over to delegates.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Motivation Skills
Audience aimed at: Corporate training only

Motivation is key to any successful people management role; firstly understanding what makes individuals tick, and, secondly, how we can successfully motivate people in our teams. The ability to get the most out of team members while giving them greater job satisfactionAn understanding of why people do the job they do.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Coaching Skills
Audience aimed at: Corporate training only

This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Managing Appraisals
Audience aimed at: Corporate training only

When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop approprite.

  • Study level: Intermediate
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Appraising Performance Effectively
Audience aimed at: Corporate training only

This course suits anybody that manages other people and needs to understand how to get the most out of them. It will provide a clear process of how to improve performance management, firstly by understanding the real business benefits.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Dealing with Incoming Calls Positively
Audience aimed at: Corporate training only

The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Selling Skills for Exhibitions
Audience aimed at: Corporate training only

Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown and post exhibition follow-up.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Masterclass in Handling Incoming Telephone Calls - Half Day (pm)
Audience aimed at: Corporate training only

This 1/2 day workshop gets delegates to look at what they hate as customers when they make calls to their banks or travel agents and then be self-critical to see which of the 'hate factors' their organisation maybe guilty of.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Customer Satisfaction as a Selling Tool
Audience aimed at: Corporate training only

This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer care.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Objection Handling Skills
Audience aimed at: Corporate training only

Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: 'I think it's too expensive', they will lose the sale so quickly, that they might as well have answered 'I couldn't agree with you more!' Similarly, goodwill is lost very quickly in a customer care environment if a complaint is simply ignored or inadequately dealt with.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
Customer Care
Audience aimed at: Corporate training only

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often the first point of contact for customers. Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
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