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LIONHEART IN THE COMMUNITY

LITC is a pioneering NGO mobilising the power of Sport to empower our local Communities. LITC offers International Youth projects, Volunteering, Skills development and Apprenticeships in a range of dynamic training qualifications.

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LionHeart in The Community training courses

14 training courses found

Level 3 Certificate in Assessing Vocational Achievement
Audience aimed at: Corporate training only

Overview: This course is intended for those who assess both occupational competence in the work environment and vocational skills, knowledge and understanding in environments other than the workplace (for example a workshop, classroom or other training environment). This course aims to: develop your knowledge and understanding of the principles and practices that underpin assessment assess your ability to carry out assessments of occupational competence in a work environment assess your ability to carry out the assessment of vocational skills, knowledge and understanding outside of the work environment.

  • Study level: Advanced
  • Duration of training: 6 days
  • Study mode: Part time day
HABC Level 1 Certificate in Business Administration (QCF)

Information Who is this qualification for? This qualification is aimed at individuals who may be new to working within a business and administration role and wish to improve their knowledge and understanding of the topics it covers. It is designed for learners who work in a variety of work environments and sectors.

  • Study level: Beginner
  • Duration of training: 2 months
  • Study mode: Part time
HABC Level 2 Award in Awareness of Dementia (QCF)

Information Who is this qualification for? It is aimed at learners looking to further their skills and knowledge and to gain a qualification in dementia awareness. How long will it take? To complete this qualification, learners should expect to undertake approximately 72 hours of learning.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 3 NVQ Diploma in Business and Administration (QCF)

Information Who is this qualification for? This qualification is aimed at individuals working across a number of sectors and is suitable for the private sector and government departments. Ideally learners will be working as part of a team with little or no supervision.

  • Study level: Advanced
  • Duration of training: 12 months
  • Study mode: Part time
HABC Level 2 Award In Customer Service (QCF)

Information Who is this qualification for? This qualification is aimed at individuals working or preparing to work in a customer service role or where using the telephone is a part of their role. How long will it take? To complete this qualification learners should expect to undertake 6 hours of learning.

  • Study level: Intermediate
  • Duration of training: 2 days
  • Study mode: Part time
HABC Level 3 Certificate in Customer Service (QCF)

Information Who is this qualification for? This qualification is aimed at individuals who are new to a senior customer service role or looking to progress into this type of job role. How long will it take? To complete this qualification learners should expect to undertake approximately 105 hours of learning.

  • Study level: Advanced
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 3 NVQ Diploma in Customer Service (QCF)

Information Who is this qualification for? This qualification is aimed at individuals who deal with customers on a daily basis as part of their job role working as part of a team within some support or supervision and is applicable to a variety of work environments. How long will it take? To complete this qualification learners should expect to undertake between 280 and 310 hours of learning, depending on their choices.

  • Study level: Advanced
  • Duration of training: 12 months
  • Study mode: Part time
HABC Level 2 Award in Awareness of End of Life Care (QCF)

Information Who is this qualification for? This qualification is designed for those learners who currently work as health and social care workers or for individuals who are interested in this type of care work. How long will it take? To complete this qualification, learners should expect to undertake approximately 28 hours of learning.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 2 Certificate in Principles of Business and Administration (QCF)

Information Who is this qualification for? This qualification is aimed at individuals who are working within a business and administration role who wish to improve their knowledge of business administration tasks and is applicable to a variety of work environments and sectors How long will it take? To complete this qualification learners should expect to undertake approximately 104 hours of learning. Topics covered These include principles of personal responsibilities and working in a business environment, principles of managing information and producing documents, principles of supporting change in a business environment, principles of maintaining stationery stock, principles of contributing to innovation and change, principles of budgets in a business environment and principles of project management.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 3 Certificate in Principles of Business and Administration (QCF)

Information Who is this qualification for? This qualification is aimed at individuals working within a business and administration role. It aims to develop learners’ knowledge and understanding across a range of administrative practices and enables the learner to develop knowledge of administrative tasks such as managing information.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 2 NVQ Certificate in Business and Administration (QCF)

Information Who is this qualification for? This qualification is aimed at individuals across a number of sectors and is suitable for the private sector and government departments. It assesses learners' abilities to carry out a range of administrative tasks and has been designed to recognise their achievements in a way that is relevant to their work setting.

  • Study level: Intermediate
  • Duration of training: 12 months
  • Study mode: Part time
HABC Level 2 Certificate in Customer Service (QCF)

Information Who is this qualification for? This qualification is aimed at individuals wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 2 NVQ Certificate in Customer Service (QCF)

Information Who is this qualification for? This qualification is aimed at individuals wishing to improve their competency of customer service including how best to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time
HABC Level 2 Certificate in Team Leading Principles (QCF)
Audience aimed at: Corporate training only

Information Who is this qualification for? This qualification is aimed at individuals working within a team leading role in a variety of workplace settings and sectors. How long will it take? To complete this qualification learners should expect to undertake 55 hours of learning.

  • Study level: Intermediate
  • Duration of training: 6 months
  • Study mode: Part time