59 training courses found
Course Overview Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions.
Course Overview This course is delivered using discussion groups, group & individual exercises. It provides an opportunity for all delegates to learn from others experiences, what works in their job environment, as well as the theory of communication skills.
Course Overview Project Management is at the core of much that we do. Whether managing a project at work or managing a DIY project at home the core essentials of Project Management remain the same.
Course Overview The word 'stress' is used to describe the physical and/or emotional response to the demands and pressures that modern living means we come under from time to time. Stress can be a positive thing, which drives us on and helps us to grow, develop and be stimulated.
Course Overview Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform.
Course Overview This workshop will help you tap into the latent ability of you mind. You have within you all the capability required to achieve the outcomes that you deserve in life, the only restriction being your self-imposed conditioning and belief system.
Course Objectives This course will show you how to: · Work with the chairperson to plan an effective business meeting · Deal politely and confidently with members of a meeting · Seek clarification of points being made · Use a variety of techniques for taking notes · Organise your notes and write clear minutes that are a true reflection of what transpired Course Content Preparation Working with the chairperson; defining the purpose of the meeting; the key factors of preparation. Agendas Purpose; the objectives; timing; variations; format and layout; drafting the agenda; agenda practice.
Course Agenda: The Video Package How to structure your video package for maximum audience interest and return Writing For The Screen – how to use a simple structure to script your package to ensure that it works on screen. Filming Techniques – Camerawork, lighting, microphone placement, exterior and interior filming techniques.
Course Overview Conflict is an inevitable part of daily life. Whether we are part of the conflict or merely an observer, its effects can have a heavy impact.
Course Overview Our social media strategy workshops are designed to give you the knowledge and guidance required to create a comprehensive social media strategy. Without a strategy a social media marketing campaign will fail.
Course Objectives This workshop will provide your participants with the tools to be able to: ·
Course Overview Coaching has become a critical element of team development and yet it is rarely understood and often poorly implemented. This training session will provide participants with a core understanding of the methods of coaching and provide them with some basic skills that will enable them to practically carry out coaching in the workplace.
Overview Today we are required to make decisions and solve problems quickly. The rapidly changing internal and external situation is constantly creating new success criteria, constraints and options.
Course Description Most organizations maintain and manage large amounts of information. One of the most efficient and powerful information management computer applications is the relational database.
Course Overview Effective customer care is critical to the success of any business. Without positive relationships with our customers no business can survive in today's competitive marketplace.
Course Overview Do you want to understand the role of the manager, find out how you can develop your management skills and improve the performance of your team? This 2 day programme will give you the tools and techniques you need to be more effective in dealing with everyday challenges of management.
Course Overview This workshop will include some theory, individual & group exercises, role playing & practice sessions. At the end of the course all attendees will be asked to summarise their learning & what they will apply on returning to their workplace.
Because people do things for their own reasons, you must motivate and inspire people from their perspectives, not yours. If you speak to their real needs, they will be compelled to listen, and listen well.
Course Overview Emotional intelligence, also referred to as EI or EQ (emotional quotient), is one of the most important ideas to hit the business world in recent years. It is based on the idea that the ability of individuals to understand their own emotions, and those of the people they work with, is the key to better business performance.
Course Overview This course is aimed at anyone who negotiates as part of their role. The negotiating process provides structure that forms the basis for any type of negotiation.