7 training courses found
Our one day Train the Trainer course covers the following key development areas; Preparation and planning, design and delivery, presentation and facilitation skills, productive questioning, interaction and engagement, structure and objectives of key syndicatesessions, feedback and evaluation, post course follow up and continous professional developemnt of delegates.
Our working environments are increasingly demanding - winning business, managing workloads and meeting deadlines can be extremely challenging - improving your assertiveness and negotiation skills will help you manage expectations and enable you to achieve win-win outcomes with your customers and colleagues. Developing more professional assertiveness and negotiation skills will help you to achieve more impact and influence with your clients, customers and colleagues! Delegates attending the course will leave with a far greater understanding on the ways in which they can develop a more assertive, persuasive and influential negotiation style which will bring enormous professional and social benefits.
The aim of this course is to provide delegates with the knowledge, skills and confidence required to run meetings in a professional and productive manner. The following key elements are covered: Planning and preparation for effective outcomes; Setting key objectives for your meeting; Setting the agenda to meet planned outcomes; Creating professional impact; Managing content and delivery; Effective facilitation skills; Managing your audience; Developing effective control and management skills; Handling conflict; Generating commitment and positive outcomes; Identifying areas for follow up and development.
Face to face access to key customers is increasingly difficult to arrange. For many businesses sales are generated almost entirely by phone - it is therefore essential that your telesales team operates at maximum potential.
Presentation skills play a critical role within today's business environment. However, for many people, presenting with confidence and impact is not something that comes easily.
This course is an introduction to needs-based selling using the IMPACT model. Delegates are taken through a series of exercises and syndicate sessions which will develop a detailed and structured understanding of the key stages and core skills which support an effective sales call.
Effective use of time remains one of the most challenging aspects of life in the modern corporate world. Investing a day to share current ideas on effective ways to manage time will help you to achieve balance and productivity within your busy working environment.