We provide interactive, fresh and modern e-learning modules, containing video, to help managers deal with tricky conversations with employees.
Plus a selection of Chartered Institute of Environmental Health designed Food Safety and Health and Safety e-learning modules,
All to learn at your own pace in peace.
22 training courses found
In terms of absence from work it is in your interest, and also in your employees' interests, that you know your responsibilities within the framework of the law. What exactly can you require of employees and what exactly can you ask them.
This elearning video course helps you to prepare for an effective selection interview; some good planning beforehand, a film clip to see a good interview in action (after how not to do it!) and a selection of good competency based questions to use. Objectives 1.
This employee drains the life out of the team by his constant whinging; it's time for a constructive discussion to get him to change. It's no good telling someone to be more positive as that will just create more problems.
An absolute must for all employees who are involved in handling and selling food. And from the Chartered Institute of Environmental Health so top quality content from the people who will be assessing food safety.
Getting someone to see that their way is not the best way is far more effective, and constructive in the long term, than simply telling them to change. This elearning video course contains two videos, each showing how to deal with different behaviours that are having a negative effect on the team.
This elearning video course will help you review your own interpersonal communication style and pick up assertive techniques to make your communication with others effective. The course includes a film clip to see and hear how not, and how, to sound and another video on how to receive feedback.
This elearning video course shows how to structure a potentially difficult discussion with a team leader without making them defensive. In this case the team leader is not managing the performance of the team, but the skills you pick up on this course are the same for any difficult conversation with an employee who is not meeting performance standards.
This course is ideal for anyone with responsibility for any aspect of health and safety across sectors including facilities, catering care, logistics/warehousing and light construction. The course provides a thorough overview of key legislation, safety management processes, risk assessment and prevention.
Chairing a Grievance Meeting can be daunting so this elearning video course shows, with a video and interactive material, how to lead the meeting, techniques to use during, and highlights the legal compliance issues you should be aware of. The short e-learning video and interactive content should give you the confidence to lead that important meeting to get the best result possible result.
Usually in times of change people feel insecure for all sorts of different reasons. This e-learning video course will help you as a manager support, and communicate with, your team during uncertain times; when you don't really know what the future will hold.
This elearning video course will give you the knowledge to coach on a day to day basis at work. The short video included demonstrates coaching in action using a popular coaching model: GROW, and addresses the problem of how to do more with less, which is quite common these days at work.
This course is ideal for anyone employed in a manufacturing or processing environment, such as food factories, meat cutting plants, breweries, vegetable packing, dairies or bottling plants.
This elearning video course follows on from another module "Managing Change ". The three video clips in this course show how to manage different reactions to change, how to cope with change and managing the survivors after a round of redundancies.
A good basic introduction to licencing law from the Chartered Institute of Environmental Health, so top quality content.
A great overview on fire safety good for all new employees; interactive and with a certificate.
The removal of the default retirement age focused all our minds on what can be covered in a performance review or workplace discussion if someone is close to the previous retirement age. This elearning video course will give you all the information you need, using a video and interactive material, to hold a constructive and legally compliant discussion with employees.
Actually "giving feedback" gives the wrong impression as it implies that as bosses we should be working hard to tell employees if their performance is unsatisfactory. In this course we will turn that approach on its head and find a better way to improve performance by using the "wide frame".
A basic introduction to food safety from the CIEH.
A good induction course for all new employees introducing all they need to know about H&S as a new employee.
This course is ideal for anyone with responsibility for any aspect of health and safety within the mainstream hospitality sector such as hotels, restaurants, retail and leisure venues. The course provides a thorough overview of key legislation, safety management processes, risk assessment and prevention.