Welcome to Durham Open Learning College. Development of the college was a natural progression for Dunelm Associates Ltd which delivered education, training and consultancy for over 27 years throughout the UK in the public, private and charitable sectors from Foundation up to Senior Management level.
Durham Open Learning College - enables us to deliver a wide variety of training courses designed to help students study at a place, time and pace which suits individual needs.
We hope that you will find a course that you would like to study in our prospectus.
128 training courses found
What are the qualifications about? These City & Guilds qualifications are for those working with clients in organisations providing advice and guidance services, on a professional or voluntary basis. Who are they for? They are for anyone aged over 16 (Level 3) providing advice and guidance in a professional or voluntary role.
Course description The Personal Assistant Diploma Level 3 course aims to provide an overview of key areas of business understanding and personal skills that are required in the role of Personal Assistant. Competitive advantage to be gained through effective and efficient use of employees is today at the forefront of all organisations plans.
What are the qualifications about? The CIPS Diploma in Procurement and Supply is a vocationally related qualification, and has been accredited by the Office of Qualifications and Examinations Regulator (Ofqual) in the UK. Who are they for? The CIPS Diploma in Procurement and Supply course enables students to gain knowledge and skills in purchasing and supply chain management to develop solutions to unpredictable problems, evaluate and use information to develop effective strategies, show effective judgement skills in planning activity and meet quality standards.
Course description The Introduction to Counselling Level 2 course is a practical and stimulating course. It is ideal for individuals with no prior counselling knowledge.
Course description The Credit Control and Debt Management Level 3 course covers methods of controlling credit and investigates methods of credit checking. It also examines the use of debt management agencies in recovering debt and describes how to collect debt by letter and telephone.
Course description The Healthy Eating & Nutrition Level 2 course is for people looking to enhance career development in care.This Healthy Eating & Nutrition Level 2 course will give you the opportunity to look at important aspects of your job role i.
Qualification summary The City & Guilds Level 4 NVQ Certificate and Diploma in Business and Administration (QCF) meet the needs of candidates who are employed in or wish to gain employment in a role with administrative management responsibilities. They provide the candidate with the opportunity to gain the skills to develop and implement administrative services that can be applied to a wide range of businesses and organisations.
This qualification comprises nine mandatory units. These include: Promote a positive health and safety culture Develop and implement effective communication systems for health and safety information Identify, assess and control health and safety risks Develop and implement health and safety emergency response systems and procedures Maintain knowledge of improvements to influence health and safety practice Evidence should be derived from performance in the workplace.
Certificate course content To gain the certificate delegates need to complete units NGC1, NGC2 and NGC3. Each can be taken individually or as a full course via Durham Open Learning College.
Course description Approximately 27 million working days were lost due to work-related illness or workplace injury during 2012. Good knowledge of health and safety is becoming a vital skill in the workplace as it benefits the employees, employers and general safety at work.
Qualification Summary The NCFE Level 3 NVQ Diploma in Business and Administration has been developed to recognise learners' skills, knowledge and overall performance of complex administrative functions and activities. It accredits learners' abilities to carry out a range of non-routine administrative tasks in a senior role and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context and aids career progression.
Course description The Nursery Nurse Diploma Level 3 award certificated by ABC Awards has been designed to enable you to strengthen and develop your knowledge and understanding of childcare practice.
Course description The cleaning industry covers a diverse range of environments and skills, from laundry and domestic cleaning to commercial and specialised services. This varied industry employs close to 1 million people in the UK, and continues to grow across all sectors.
Qualification Summary The NCFE Level 3 NVQ Certificate in Business and Administration has been developed to recognise learners' skills, knowledge and overall performance of complex administrative functions and activities. It accredits learners' abilities to carry out a range of non-routine administrative tasks in a senior role and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context and aids career progression.
Course Summary The CIPS Level 2 Introductory Certificate in Purchasing and Supply qualification is a stand-alone qualification, taking a minimum of 20 guided learning hours. It has been developed in order to cover the basic principles of purchasing and supply.
Course summary The City & Guilds NVQ Level 2 Customer Service Certificate (QCF) will suit you if you have some experience in customer service and are able to handle more difficult customers. You are looking to improve your own skills and become more involved in making improvements to your team's level of customer service.
Course description The Social & Political History Diploma course covers events from the Industrial Revolution through to the Labour Party Victory in the 1990s. It covers the journey of gender and class struggles, the Victorians and their attitudes to society and crime, social life, the economy, the way we worked, lived and socialised over the years.
Course description and Content This is a QCF qualification which covers: Principles of communication in adult social care settings This unit introduces the importance of communication in adult social care settings, and ways to overcome barriers to meet individual needs and preferences in communication. Principles of personal development in adult social care settings This unit introduces the concepts of personal development and reflective practice, which are fundamental to adult social care roles.
This qualification comprises five mandatory and four optional units. These include: Ensure responsibility for actions to reduce risks to health and safety Promote a culture of health and safety in the workplace Investigate and evaluate health and safety incidents and complaints in the workplace Review health and safety procedures in the workplace Conduct a health and safety risk assessment of the workplace Evidence should be derived from performance in the workplace.
Typical study methods include the following: Classroom Based - attend our programmes delivered at our Sunderland offices. Flexible Study - where one of our key members of staff will, following induction help you develop a study plan that fits your personal and work commitments thus allowing you to achieve the qualification you are looking for.