111 training courses found
Our comprehensive one-day programme is designed by a PA for PAs. This courses provides Personal Assistants with everything they need to succeed in a demanding and continually changing role.
Subject to Parliamentary approval, new Construction (Design and Management) Regulations 2015 (CDM 2015) will come into force on 6 April 2015. Our programme introduces delegates to the background of CDM and the new requirements, as ratified by UK Government for 2015.
The NEBOSH National General Certificate is a 10 day Study Programme with three exams including two written examination papers; NGC1 & GC2 followed by One Practical Exercise (GC3) which must be conducted in your own workplace. The course is an introductory qualification designed to help non-specialists to discharge more effectively their organisational duties or functions with respect to workplace health and safety.
This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional, efficient and courteous impression of your organisation.
The aim of this course is to provide Sales-people, Account Directors, Account Managers and Account Executives with the skills, techniques and confidence that will transform their approach and help them enjoy embedding a professional, pro-active business development approach into their contact with existing clients. This comprehensive programme will include the fundamental skills of a professional sales-person as well as demonstrating how implementing a continuous, carefully delivered series of cross-selling and up-selling opportunities into their lines of communication with customers can have a dramatic and sustained long term impact on the success of the business.
This three day course is unique to Cosensa and provides delegates with the special ability to effectively train staff. Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective.
In today's ultra competitive market, the value of recognising the best candidate for the job cannot be over-estimated. Successful recruitment presents an ongoing challenge and attracting and selecting the right candidate is fundamental to future success.
Targeted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image.
This half-day proof reading training course will benefit anyone who has responsibility for checking and correcting documents, including press releases and web pages. This highly interactive programme will help to improve your speed, accuracy and confidence.
In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit.
This financial training course has been specifically designed for employees at middle and senior management level who do not have day-to-day involvement in financial activities. This programme will help delegates understand and interpret key financial documents, describe and explain the importance of key financial ratios and understand different types of cost and how to manage them more effectively.
This highly practical programme delivers all the essential skills, tools and techniques required to support you in your project management role. The course concentrates on practical, easy to understand and control techniques that can be directly and immediately applied in your workplace.
This interactive one day programme is design to help sales advisors enhance their core skills of customer contact and influence. Delegates will have the opportunity to develop their existing knowledge of persuasive and influential communication skills, helping to take their telephone communication style to a different level through exploring and practicing a variety of different techniques.
This comprehensive and highly interactive three day programme has been designed specifically to provide experienced middle managers with the skills and tools necessary to achieve improvements in productivity and performance through people. It also addresses key topical management issues and provides guidance and advice on further reading material for future development and team motivational techniques.
This two-day programme provides a thorough understanding of the ISO 9001:2015 standard including its inherent value and limitations and also how it may be interpreted and effectively applied withing your organisation.
This comprehensive two day course is an essential programme for individuals that write technical documents. Your technical team’s expert knowledge is largely wasted if it can’t be properly communicated.
There are immediate financial rewards to be achieved from making the right purchasing decisions. This one-day programme provides a complete overview of the purchasing role and how it fits within the organisation as a whole.
Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function.
There are more than 3,000 deaths each year in the UK from asbestos related diseases and this number is expected to continue to rise. Thousands of tonnes of asbestos products were used in building construction in the past and much of it is still in place.
This comprehensive one-day programme is a fast-paced, challenging session designed to help delegates understand the importance of being able to effectively pass on workplace skills enabling them to delegate jobs and tasks, allowing them to manage their own time more effectively, becoming more competent managers and leaders.