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Chartered Quality Institute training courses

7 training courses found

Introduction to Product and Service Management
Audience aimed at: Corporate training only

This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools. This course is delivered globally through the Chartered Quality Institute's network of Approved Training Partners.

  • Study level: Beginner
  • Duration of training: 16 hours
  • Study mode: Customised
Introduction to Stakeholder Communications
Audience aimed at: Corporate training only

Develop the fundamental skills required for effective stakeholder communications with this Chartered Quality Institute course. Participants will examine, analyse and implement best practice techniques for communicating, influencing and negotiating with stakeholders in a range of situations.

  • Study level: Beginner
  • Duration of training: 8 hours
  • Study mode: Customised
Introduction to Problem Solving
Audience aimed at: Corporate training only

Gain a thorough introduction to the fundamentals of problem solving with this Chartered Quality Institute course. The course will cover the essential tools, techniques and methodologies for problem solving, giving participants the confidence to actively participate in problem-solving teams.

  • Study level: Beginner
  • Duration of training: 16 hours
  • Study mode: Customised
Introduction to Process Design
Audience aimed at: Corporate training only

Gain an understanding the fundamentals of process design with this course from the Chartered Quality Institute. Participants will learn the key knowledge and skills needed for process design in line with stakeholder and customer requirements - and the standardised processes required to deliver them.

  • Study level: Beginner
  • Duration of training: 16 hours
  • Study mode: Customised
Introduction to Change Management
Audience aimed at: Corporate training only

Gain a solid understanding of the fundamentals of change management with this introductory course. The programme will help participants develop their knowledge and approaches towards implementing or contributing to effective change in organisations.

  • Study level: Beginner
  • Duration of training: 8 hours
  • Study mode: Customised
Introduction to Risk Management
Audience aimed at: Corporate training only

Gain a solid foundation in the principles and practices of risk management with this Chartered Quality Institute course. Participants will learn the key knowledge, tools and methods required to apply risk management to a wide range of organisational situations and contexts - and to continuously improve risk assessment processes and overall quality.

  • Study level: Beginner
  • Duration of training: 16 hours
  • Study mode: Customised
Introduction to Management Systems
Audience aimed at: Corporate training only

This foundation course provides participants with an awareness and understanding of the principles of management systems in general. Attendees will learn how to develop a management approach based on customer and stakeholder requirements, and improving customer satisfaction.

  • Study level: Beginner
  • Duration of training: 8 hours
  • Study mode: Customised