2 training courses found
This two-day course enables you to develop a structured approach towards designing, managing and improving your processes. Based on the CQI’s Six Steps of Business Process Design, you will learn how to design and improve processes by defining requirements correctly, establishing measures and using mapping methods.
This course provides a detailed introduction to the ISO 9001:2015 Standard and practical advice and guidance on how to establish a quality management system that will meet the requirements of this new standard. It offers practical advice and guidance on: How to interpret the requirements of ISO 9001:2015 How to implement a process-based quality management system (QMS) Establishing performance measures Achieving continual improvement of the QMS How to plan for successful ISO 9001:2015 certification.