35 training courses found
COURSE OVERVIEW Assertiveness is an attitude of mind and a way of relating to others. It is a positive, optimistic attitude grounded in self-esteem, the value of respectful yet boundaried communication with others, and the ability to protect oneself from bullying, exploitation, attack and hostility.
DURATION: 1 day COURSE OVERVIEW: 'Legal highs' are substances that contain one or more chemicals ingredients which produce effects similar to those of illegal drugs. 'Head shops' and online shops have provided many people with an easy access to these substances that until recently were not subject to any legal restrictions.
Course overview: This course is aimed at individuals who currently have a training and/or development function as part of their overall role within the organisation. The course will help people to understand what being a trainer entails and will cover key principles and skills needed in providing training to adults within a work context.
Duration: 1 day Course overview: Drugs have been used throughout the world for centuries, for recreation, medication and inspiration. Currently, attitudes towards substance misuse are being challenged.
Safe handling of medicines is one of the most important features of health and social care work and involves sourcing, storing, administering, recording and disposing of medicines. Modules: · Drug groups, effects and side effects · Medication management · Legislation, policies and procedures The course uses a mix of video content, case studies, continuous assessment and hyperlinks to cater to cater to different learning needs.
Course overview: This one-day course deals with the challenging area of understanding and supporting the suicidal and self-harming client. The course will explore how and why people in distress might deliberately harm themselves and will introduce a range of basic skills that will enable staff to respond sensitively, effectively and with confidence to suicidal and self-harming clients.
DURATION: 1 day COURSE OVERVIEW: Many adults in the UK use alcohol to deal with feelings of stress, anxiety and depression, according to a report from the Mental Health Foundation. The report outlines a relationship between alcohol and mental health, describing how excessive drinking increases vulnerability to a range of mental health problems and how emotional issues are resolved by drinking.
COURSE OVERVIEW The Data Protection Act contains eight data protection principles, which provide guidance as to how personal data should be handled, with the Caldecott Committee report setting out the principles of confidentiality and sharing of information. This one-day course is designed to ensure that the workforce has the necessary practical skills and knowledge to comply with professional standards, best practice and the legislation in their working practice.
This course introduces mental health in an holistic way, recognising its standing alongside physical health in overall wellbeing, promoting prevention of mental ill-health as the most effective and sustainable treatment approach. Course content: · Mental health in context: facts, figures and stigma · Models of mental health · Types of mental ill-health: causes, signs and symptoms · Treatments: prevention, intervention and resources This course uses multimedia inputs from medical professionals as well as personal accounts from those affected to increase candidates’ understanding of the subject matter from the perspectives of caregiver and receiver.
This course deals with capacity to consent in the context of care and support, providing clarity and guidance for staff to work within the law and to best practice standards. Modules: · The Act: Institutions and the 5 principles · Capacity: Assessment, best interests and advance decisions · Roles: Attorneys, deputies, advocates and health and social care professionals Case studies, multimedia content and continuous assessment are used to support learning.
COURSE OVERVIEW: Change is an important concept in social care and in most service-led industries today. Change management forms the central part of a manager's role.
Course overview: This course aims to prepare delegates for their first management role. The course has been designed to impart the skills and knowledge required to better manage oneself whilst line-managing another member of staff or a team.
DURATION: 1 day COURSE OVERVIEW: April 2015 will see the introduction of the Care Act, 2014. Whilst much of the new Act draws together or modifies existing legislation and good practice, there are a number of new duties and responsibilities for Local Authorities and for Care and Support providers.
Course overview: This course is accredited by the Highfield Awarding Body for Compliance (HABC) and succeeds the HSE-accredited course of the same name. It qualifies participants as First Aiders.
This course develops candidates’ understanding of the varied forms of challenging behaviour, the functions served and the prevention and intervention strategies employed for safe management. Course content: · What is challenging behaviour and why does it occur · Managing challenging behaviour: recognise, defuse and prevent · Legislation, welfare and duty of care Candidates are required to reflect on their own practice throughout the course, with multimedia case studies and continuous assessment completing the learning toolkit.
COURSE OVERVIEW This course will help staff to go through a step-by-step approach to producing effective minutes for meetings from local up to board level, as well as HR disciplinary meetings. You will be given templates to help you produce structured agendas and take notes effectively.
COURSE OVERVIEW The aim of this course is to explore techniques for working with people in order to reduce challenging behaviour and promote positive behaviour. COURSE CONTENT · What is challenging behaviour · Why challenging behaviour occurs · Managing challenging behaviour - skills practice including verbal and non-verbal techniques · Recognising signs of escalating aggression · Preventing challenging behaviour and rapport building skills · Diffusing aggression · Managing your own fear / anxiety · Debriefing and support for you · Working with the client afterwards METHODS OF DELIVERY The trainer will use a mixture of presentations, PowerPoint, flipchart, group discussion, small group work and handouts.
Safeguarding Adults This course, developed in partnership with Islington Council, provides a comprehensive and contemporary learning and assessment tool to safeguard staff, services and adults at risk. Modules: · Safeguarding adults framework: from No Secrets to the ISA · Types and indicators of abuse · Circumstances and perpetrators of abuse · Rights, responsibilities and the law · Responding, reporting and investigating The learning is checked with end-of-module questions and case studies, assessed with 12-question multiple-choice assessment and certificated with a printable online certificate, accessible upon successful completion of the assessment.
1 DAY COURSE OVERVIEW: This course for managing stress will discuss the definition of stress, the causes and symptoms of stress, ways to reduce and prevent stress, and the skills that enable the management of stress in ourselves and others. The aim of the course is to enable delegates to define the causes of stress in themselves and others, recognise both the symptoms and causes of stress, and to take effective action in order to prevent and manage stress and stressful situations.
This introductory course uses scenarios and case studies to create an awareness of the issues and ambiguities of this confronting subject. Modules: · What is abuse? · Signs and symptoms of abuse · Is it abuse? · Your responsibilities · Case studies The course concludes with a 12-question multiple-choice assessment, with candidates required to achieve a minimum pass mark of 80%, whereupon an online certificate can be retrieved and printed.