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BRILLIANT CUSTOMER TRAINING

Brilliant Customer Service Training has a 20 year proven track-record in providing great training that raises customer service standards. We have trained thousands of staff in hundreds of different organisations in all parts of the World. As well as the flagship Brilliant Customer Service Course, we excel in providing skills training in Telephone Techniques, Business Writing Skills, Complaint Handling, Sales Skills and IT help desk and Internal Customer Service.

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Brilliant Customer Training training courses

3 training courses found

Brilliant Service with a Sale
Audience aimed at: Corporate training only

Brilliant Service with a Sale “How to stop selling and help customers buy” Overview This is a combined a very practical customer service and sales skills improvement training workshop. Creating or generating new business and increased sales is becoming an increasingly important issue for many organisation’s customer service process.

  • Study level: Not applicable
  • Duration of training: 1 day
  • Study mode: Full time
Brilliant Customer Service Training
Audience aimed at: Corporate training only

Brilliant Customer Service has a ten year proven track record of delivering great live training courses.We have trained thousands of staff in hundreds of different organisations in all parts of the World.

  • Study level: Not applicable
  • Duration of training: Different durations are available for this course
  • Study mode: Customised
Brilliant Customer Service Skills
Audience aimed at: Corporate training only

This one-day interactive training course that covers all aspects of customer service skills. It is ideal for all types and sizes of business, plus internal customer service and support desk staff.

  • Study level: Not applicable
  • Duration of training: Different durations are available for this course
  • Study mode: Part time day