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Best Practice Training Limited training courses

5 training courses found

PRINCE2 Foundation and Practitioner
Audience aimed at: Corporate training only

PRINCE2 Foundation and Practitioner Classroom, Instructor Led Training from Best Practice Training covers both the Foundation and Practitioner elements of the course through interactive group study using practical examples and activities. Group review of sample exam papers helps delegates to prepare for both the Foundation and Practitioner exams.

  • Study level: Intermediate
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
ITIL Foundation
Audience aimed at: Corporate training only

ITIL 2011 Foundation ITILĀ® is recognised internationally as the best practice approach to IT Service Management aligning the provision of IT Services with the needs of the business. It is used globally by thousands of organisations throughout the private and public sectors to improve the way in which they implement and manage IT Services.

  • Study level: Not applicable
  • Duration of training: Different durations are available for this course
  • Study mode: Full time | Customised
PRINCE2 Foundation
Audience aimed at: Corporate training only

PRINCE2 Foundation PRINCE2 is an internationally recognised best practice project management methodology. Since its inception in 1989, it has been widely adopted and successfully implemented throughout both the public and private sectors around the world.

  • Study level: Beginner
  • Duration of training: Different durations are available for this course
  • Study mode: Full time
SDI - Service Desk Manager
Audience aimed at: Corporate training only

Being an effective service desk manager requires a broad range of talents, from people-oriented abilities and an awareness of logistics to financial acumen and presentation skills. This course provides a thorough understanding of service desk management and leads to a globally recognised qualification.

  • Duration of training: Different durations are available for this course
  • Study mode: Full time
SDI - Service Desk Analyst
Audience aimed at: Corporate training only

Are you a service desk professional seeking professional development and recognition of your skills? Then the Service Desk Institute's (SDI's) professional certifications are for you. The certifications are based on the SDI Professional Standards, reviewed and updated every 3 years by a committee of industry experts, service management professionals and practitioners to reflect the latest industry developments and best practices.

  • Duration of training: 3 days
  • Study mode: Full time