Medical Administration - City and Guilds Level 2 Certificate
In this course students will study the following topics: constructing, identifying and using a specified range of medical terminology; the role of the medical administrator: health promotion (HP), offering advice on health, principles of medical ethics, etiquette and confidentiality, work of the pathology and clinical imaging departments, basic knowledge of drug classification, human anatomy and physiology; medical administrative procedures: registration of patients, appointment systems, use of office equipment, managing post, filing and repeat prescribing; communicating appropriately with a range of people in a medical environment, non-verbal and verbal communication, using the telephone confidentially and composing appropriate written documents; word processing software - including word, mail merge, letters, memos, leaflets; presentation software - inputting and combining text, editing and formatting slide sequences and presenting slideshows for presentations; work experience - working as a medical receptionist/ administrator within a range of medical environments, gaining basic knowledge of the structure of the National Health Service.
- Study level: Intermediate
- Duration of training: 1 year
- Study mode: Part time day