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9 Hotel Reception training courses

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    Corporate training
    These are courses for employees, where everything from the content to the length can be tailored to the needs of your business. Usually booked by HR managers, these courses are generally held in house or at a venue of your choice.
Front of House Reception Intermediate Apprenticeship Level 2 West Herts College

This course helps students to develop customer service skills for work in hotels and similar reception areas. As the front-facing member of your organisation you will be responsible for a variety of reception tasks including bookings, customer arrivals and departures, billings, handling mail, using office equipment and general customer service.

  • Study level: Intermediate
  • Duration: 12 months
  • Study mode: Full time
Hospitality and Catering - Pathway 6 (Front of House Reception) Intermediate Apprenticeship Level 2 Milton Keynes College

This programme is for learners who are employed in a commercial setting, such as a restaurant or hotel. This pathway is suitable if you are working as a receptionist, dealing with reservations, greeting guests, preparing guest bills and other associated reception duties.

  • Study level: Intermediate
  • Duration: 18 months
  • Study mode: Full time
Hotel Receptionist & Opera V5 Course Hospitality Training and Recruitment Ltd
Audience aimed at: Corporate training only

This course covers theory, practical sessions behind a replica Hotel desk as well as teaching you how to operate the most used reservation system, Opera V5 Full Service. Created in connection with Hotels and based on their own requirements, all relevant subjects are covered ensuring each and every student, graduates as a professional, fully trained and exceptional receptionist.

  • Study level: Beginner
  • Duration: 4 weeks
  • Study mode: Part time
BTEC Level 2 Hospitality Diploma in Hotel Reception and Events City College Norwich

This course is ideal for those who would like to work in the Front Office department of a hotel and will also be of interest for anyone wishing to move into hotel management. The qualifications you will gain are: BTEC Ext Certificate in Hospitality; City & Guilds Catering and Hospitality Principles Front Office and BTEC Work skills Level 2.

  • Study level: Intermediate
  • Duration: 1 year
  • Study mode: Full time
NVQ Level 2 Diploma Front of House Reception Wirral Metropolitan College

If you wish to expand your employment opportunities by gaining knowledge and the skills to work in Hotel Front Office or in any business dealing with Customer Relations and Reception Services - then this is the course for you. During your course you will undertake the following units of study Front Office Procedures, Reservations Services, Word Processing, Guest Accounting, Working with People, Communications, Methods of Payment, Sales Skills, Customer Care and Self Presentation.

  • Study level: Intermediate
  • Duration: 1 year
  • Study mode: Full time
Hotel Reception / Restaurant Service Bournemouth and Poole College of Further Education
Audience aimed at: Corporate training only

The course is designed to give you a general introduction to the basic principles and procedures involved in working as a Hotel Receptionist and Restaurant staff. You will study a wide range of units including front of house/banking procedure/ silver service.

  • Study level: Beginner
  • Duration: 6 weeks
  • Study mode: Part time evening
Front of House Reception - Level 2 Intermediate Apprenticeship (City and Guilds) Blackpool and the Fylde College
Audience aimed at: Corporate training only

This course helps students to develop customer service skills for work in hotels and similar reception areas. As the front-facing member of your organisation you will be responsible for a variety of reception tasks including bookings, customer arrivals and departures, billings, handling mail, using office equipment and general customer service.

  • Study level: Intermediate
  • Duration: Variable - to suit the learner
  • Study mode: Full time
Hotel Reception Procedures Including Opera PMS Hospitality Training and Recruitment Ltd

In co-operation with leading UK hotel chains, Reception Academy has now created a shorter more intensive course covering standard Hotel procedures and training on Opera PMS. We will make sure that, during this practical training course, you learn all relevant techniques used in Front of House and the tools that will ultimately; help you find rewarding employment in high standard Hotels.

  • Study level: Beginner
  • Duration: 20 hours
  • Study mode: Part time
  • Timetable: Saturday & Sunday
Hotel Receptionist and Opera PMS Weekends Hospitality Training and Recruitment Ltd

An interactive and comprehensive practical Hotel Receptionist course is presented by market leaders of the industry and taught by their experienced tutors. Reception Academy has created this course in connection with Hotels they work with and based on their requirements for professional and skilled Hotel staff.

  • Study level: Beginner
  • Duration: 9 weeks
  • Study mode: Weekend