Popular courses
- NVQ Health and Social Care
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Course Reviews
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- great
- Westminster Adult Education Service
- kevin, July 2007
- Overall rating
- Course content *****
- The class was smalla and very friendly. It had a mix of one on one tuition and class lectures. It was very infromative and i am glad i took it
- Student facilities *****
- Very easy to enroll. EVeryone goes out their way to gel you. There isn't any thing i would that they dont already have
- Social life *****
- A bit of an age gap but that isn't a problem. Almost all students are international, so a good mix of culture
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- Customer Service
- Tahir, November 2007
- Overall rating
- Course content *****
- the course is very well structured and really helps you deal with customers in a real work based setting.
- Student facilities *****
- N/A This is a work based placement.
- Social life *****
- N/A This is a work based placement.
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- Customer services Certificate
- Customer Service Level 3 Technical Certificate (EDI)
- katherine, February 2008
- Overall rating
- Course content *****
- I received 1 to 1 tuition at my own pace.
- Student facilities *****
- Completed in my work place.
- Social life *****
- It was relaxed as it was in my own work place.
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- Increasing customer service skills
- Customer Service Level 3 Technical Certificate (EDI)
- Katherine, February 2008
- Overall rating
- Course content *****
- I received 1 to 1 attention and learned at my own pace.
- Student facilities *****
- Completed in my own workplace.
- Social life *****
- It was very relaxed as it was in my own workplace.
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- Customer Service
- Customer Service NVQ Level 2 (EDI)
- Samantha, March 2008
- Overall rating
- Course content *****
- This course opened my eyes to what I could do to make the customer's experience better in my business.
- Student facilities *****
- n/a
- Social life *****
- n/a
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- Great on job course
- Customer Service Level 2 Certificate (EDI)
- Dmt Business Services Ltd
- Anon, June 2008
- Overall rating
- Course content *****
- My employers offered me a choice of courses that I was albe to incorparate with my current job, Key skills was fun and it is so easy to gather eveidence for the units required
- Student facilities *****
- You are assessed in your workplace for your occupational assessment and then you have a choice of 4 places to be assessed for your key skills (if your course requires them)
- Social life **
- unfortunately cant really comment on this as it is an on job qualification
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- Welcome to Excellence
- Tourism South East
- Anon, June 2007
- Overall rating
- Course content ****
- Good introduction to customer care
- Student facilities ****
- Good workbook to follow and refer to
- Social life ****
- Good networking with other people
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- Customer Service
- City College Plymouth
- Gemma, October 2007
- Overall rating
- Course content *****
- Very good - really enjoyed it. The course was very well taught.
- Student facilities ****
- The college has very good IT resources.
- Social life ****
- The other students were all very nice. I am glad I went to this college it had a nice atmosphere.
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- Focus Training Plymouth
- Customer Service NVQ Level 3 (LCCI)
- Andrea, February 2008
- Overall rating
- Course content ****
- Makes you think about the customer service you give and how you can improve.
- Student facilities *
- N/a @ work
- Social life *
- N/a @ work
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- cusotmer service
- Customer Service NVQ Level 3 (EDI)
- Bournemouth And Poole College
- Anon, November 2009
- Overall rating
- Course content ****
- Great teachers I learnt an awful lot.
- Student facilities ****
- Well equipped IT rooms.
- Social life *****
- You are well supported and there are lots of extra activities to get involved in.
- Customer Service NVQ Level 2 (CG) Guildford College Of Further And Higher Education, Guildford
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About this course: This course is ideal for those working in the industry who want to gain a recognised qualification. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
Awarding body: City & Guilds
- Customer Service NVQ Level 3 (CG) Guildford College Of Further And Higher Education, Guildford
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About this course: This course is ideal for those working in a customer service role. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
Awarding body: City & Guilds
- Customer Service NVQ Level 3 (EDEXCEL) Reed Learning, City Of Westminster
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About this course: This course is suitable for participants who work in a front-line customer service role who wants to develop and benchmark their skills and performance. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
Awarding body: Edexcel Ltd
- Customer Service NVQ Level 2 (CG) Guildford College Of Further And Higher Education, Guildford
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About this course: This course is ideal for those working in the industry who want to gain a recognised qualification. Read more
Fees: £490; £66.30 exam fee
Qualification: NVQ Level 1/2/3
Awarding body: City & Guilds
- Customer Service NVQ Level 3 Birmingham Metropolitan College, Sutton Coldfield
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About this course: This course is suitable for employees who are working in a customer service role without direct supervision. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 2 Farnborough College Of Technology, Hampshire
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Fees: Free
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 3 Stratford-upon-Avon College, Stratford-Upon-Avon
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About this course: This course is aimed at developing customer service supervisory skills. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 2 Start Training Ltd, United Kingdom
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About this course: This course is suitable for individuals whose customer service role requires well developed behavioural competence, but whose scope for independent decision-making and for bringing about change is limited. Read more
Fees: To be confirmed
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 2 (LCCI) Warrington Borough Council, Warrington
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About this course: The NVQ is designed for those people who: 1) Are involved in Customer Service or 2) Have extensive customer Service experience or 3) Wish to receive recognition for their Customer Service experience. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
Awarding body: London Chamber of Commerce and Industry Examinations Board
- Customer Service NVQ Level 3 Qube Learning, Yorkshire And Humberside
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Fees: To be eligible to do this NVQ for Free, Learners must have less than 5 GCSEs grade C or above. Learners must be over 19 years of age on the day they start their programme and not be in full-time education. They must also have been resident in an EU country for a minimum of 3 years and not for the main purpose of education. All Learners must have a permanent UK National Insurance number. NVQs are also available unfunded. For ineligible Learners; the qualification can be paid for. The value/cost of the course is £1,050 (exclusive of VAT, Certification and Registration - if applicable).
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Levels 2 and 3 (OCR) Skills For Work City Of Bradford Metropolitan District Council, Bradford
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About this course: This course is primarily aimed at people who undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. Read more
Fees: Free
Qualification: NVQ Level 1/2/3
Awarding body: Oxford Cambridge & RSA Examinations
- Customer Service NVQ Level 2 (Edexcel) Aurelia Training, West Midlands
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About this course: This course covers topics: provide customer service within the rules, recognise and deal with customer queries, requests and problems, deal with customers face to face, deliver reliable customer service and develop customer relationships. Read more
Fees: Fully funded subject to qualifying status
Qualification: NVQ Level 1/2/3
Awarding body: Edexcel Ltd
- Customer Service NVQ Level 2 (CG) Leek College, Leek
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About this course: This course provides employees with the skills and knowledge to excel in customer service delivery. Read more
Fees: To be confirmed
Qualification: NVQ Level 1/2/3
Awarding body: City & Guilds
- Customer Service NVQ Level 3 Aba Training Limited, Sudbury
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About this course: ABA Training offer the highest quality training delivered by a team of experienced training specialists, who are practicing managers and team leaders. Read more
Fees: To be confirmed
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 2 Bournemouth And Poole College, Poole
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Fees: Unavailable
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Level 2 (EDI) Jhp Group Limited, Halifax
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About this course: This qualification will help participants to become more competent in their job role and more confident in the service they offer. Read more
Fees: To be confirmed
Qualification: NVQ Level 1/2/3
Awarding body: EDI
- Customer Service NVQ Level 2 Train to Gain (EDI) Ips International Limited, Hampshire
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About this course: This qualification is suitable for those who need to communicate clearly and confidently; can work with others to solve problems and support customer service improvements. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
Awarding body: EDI
- Customer Service NVQ Level 2 Chelmsford College, Chelmsford
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About this course: This course is designed to give students a range of customer service skills which will enable them to carry out their role more effectively, by preparing them to deliver good customer service and provide customer service within the rules. Read more
Fees: Unavailable
Qualification: NVQ Level 1/2/3
- Customer Service NVQ Levels 3 (HAB) Wakefield College, Pontefract
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About this course: Customer service professionals are a feature of almost every organisation you can think of. Read more
Fees: Tuition Fee : £550. Any student entered/registered with an awarding body who has been given free entry under any initiative and then withdraws or fails to meet the assessment standards will incur the certification fee associated with the course.
Qualification: NVQ Level 1/2/3
Awarding body: Hospitality Awarding Body
- Customer Service NVQ Level 3 Qube Learning, Blackpool
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Fees: To be eligible to do this NVQ for Free, Learners must have less than 5 GCSEs grade C or above. Learners must be over 19 years of age on the day they start their programme and not be in full-time education. They must also have been resident in an EU country for a minimum of 3 years and not for the main purpose of education. All Learners must have a permanent UK National Insurance number. NVQs are also available unfunded. For ineligible Learners; the qualification can be paid for. The value/cost of the course is £1,050 (exclusive of VAT, Certification and Registration - if applicable).
Qualification: NVQ Level 1/2/3