Popular courses

Course Reviews

  • great
    Westminster Adult Education Service
    kevin, July 2007
    Overall rating *****
    Course content *****
    The class was smalla and very friendly. It had a mix of one on one tuition and class lectures. It was very infromative and i am glad i took it
    Student facilities *****
    Very easy to enroll. EVeryone goes out their way to gel you. There isn't any thing i would that they dont already have
    Social life *****
    A bit of an age gap but that isn't a problem. Almost all students are international, so a good mix of culture
  • Customer Service
    Tahir, November 2007
    Overall rating *****
    Course content *****
    the course is very well structured and really helps you deal with customers in a real work based setting.
    Student facilities *****
    N/A This is a work based placement.
    Social life *****
    N/A This is a work based placement.
  • Customer services Certificate
    Customer Service Level 3 Technical Certificate (EDI)
    katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 tuition at my own pace.
    Student facilities *****
    Completed in my work place.
    Social life *****
    It was relaxed as it was in my own work place.
  • Increasing customer service skills
    Customer Service Level 3 Technical Certificate (EDI)
    Katherine, February 2008
    Overall rating *****
    Course content *****
    I received 1 to 1 attention and learned at my own pace.
    Student facilities *****
    Completed in my own workplace.
    Social life *****
    It was very relaxed as it was in my own workplace.
  • Customer Service
    Customer Service NVQ Level 2 (EDI)
    Samantha, March 2008
    Overall rating *****
    Course content *****
    This course opened my eyes to what I could do to make the customer's experience better in my business.
    Student facilities *****
    n/a
    Social life *****
    n/a
  • Great on job course
    Customer Service Level 2 Certificate (EDI)
    Dmt Business Services Ltd
    Anon, June 2008
    Overall rating *****
    Course content *****
    My employers offered me a choice of courses that I was albe to incorparate with my current job, Key skills was fun and it is so easy to gather eveidence for the units required
    Student facilities *****
    You are assessed in your workplace for your occupational assessment and then you have a choice of 4 places to be assessed for your key skills (if your course requires them)
    Social life **
    unfortunately cant really comment on this as it is an on job qualification
  • Welcome to Excellence
    Tourism South East
    Anon, June 2007
    Overall rating ****
    Course content ****
    Good introduction to customer care
    Student facilities ****
    Good workbook to follow and refer to
    Social life ****
    Good networking with other people
  • Customer Service
    Customer Service
    City College Plymouth
    Gemma, October 2007
    Overall rating ****
    Course content *****
    Very good - really enjoyed it. The course was very well taught.
    Student facilities ****
    The college has very good IT resources.
    Social life ****
    The other students were all very nice. I am glad I went to this college it had a nice atmosphere.
  • Focus Training Plymouth
    Customer Service NVQ Level 3 (LCCI)
    Andrea, February 2008
    Overall rating ****
    Course content ****
    Makes you think about the customer service you give and how you can improve.
    Student facilities *
    N/a @ work
    Social life *
    N/a @ work
  • cusotmer service
    Customer Service NVQ Level 3 (EDI)
    Bournemouth And Poole College
    Anon, November 2009
    Overall rating ****
    Course content ****
    Great teachers I learnt an awful lot.
    Student facilities ****
    Well equipped IT rooms.
    Social life *****
    You are well supported and there are lots of extra activities to get involved in.
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Customer Care NVQ Level 2 (Edexcel) Make Change Consultancy Limited, Ilford

About this course: This qualification is of benefit to anyone already working in the service sector and is well recognised within the industry as the standard for customer service training. Read more

Fees: Funding available, conditions apply

Qualification: NVQ Level 1/2/3

Awarding body: Edexcel Ltd

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Customer Service NVQ Level 4 (OCR) Cirencester College, United Kingdom

Fees: £530

Qualification: NVQ Level 4/5

Awarding body: Oxford Cambridge & RSA Examinations

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Customer Service NVQ Level 2 Train to Gain (EDI) Ips International Limited, Medway

About this course: This qualification is suitable for those who need to communicate clearly and confidently; can work with others to solve problems and support customer service improvements. Read more

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Awarding body: EDI

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Customer Service NVQ Level 3 (HAB) Wakefield College, Castleford

About this course: Customer service professionals are a feature of almost every organisation you can think of. Read more

Fees: Tuition Fee : £550. Any student entered/registered with an awarding body who has been given free entry under any initiative and then withdraws or fails to meet the assessment standards will incur the certification fee associated with the course.

Qualification: NVQ Level 1/2/3

Awarding body: Hospitality Awarding Body

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Customer Care NVQ Level 2 Cornwall Adult Education Service, Helston

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 2 Swindon College, Swindon

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Levels 2 and 3 (Goal) Chamber Training (Humber), Hull

About this course: This course is for those who want to offer improved levels of service to their customers. Read more

Fees: £650 for Level 1 and £850 for Level 2

Qualification: NVQ Level 1/2/3

Awarding body: Goal

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Customer Service NVQ Level 2 Birmingham Adult Education Service, Birmingham

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Timetable: Mondays 09.30 - 14.00

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Customer Service NVQ Level 3 Four Counties Training Limited, Brent

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Levels 2 (HAB) Wakefield College, Normanton

About this course: Customer service professionals are a feature of almost every organisation you can think of. Read more

Fees: Free

Qualification: NVQ Level 1/2/3

Awarding body: Hospitality Awarding Body

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Customer Service NVQ Level 2 Train to Gain (EDI) Ips International Limited, Surrey

About this course: This qualification is suitable for those who need to communicate clearly and confidently; can work with others to solve problems and support customer service improvements. Read more

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Awarding body: EDI

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Customer Service NVQ Level 4 Stoke On Trent College, Stoke-On-Trent

Fees: Unavailable

Qualification: NVQ Level 4/5

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Customer Service NVQ Level 1 (EDI) Focus Training (Sw) Limited, South West England

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Awarding body: EDI

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Customer Service NVQ Level 3 Solihull College, Solihull

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 3 Jhp Group Limited, Coventry

Fees: Government funded

Qualification: NVQ Level 1/2/3

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Customer Service NVQ Level 1 Bracknell And Wokingham College, Bracknell

Fees: Unavailable

Qualification: NVQ Level 1/2/3

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Customer Service for Retail NVQ Level 3 (CG) Paragon Skills For Industry, Weymouth

About this course: This course is for anyone working in a supervisory role with responsibility for customers, wishing to gain an appropriate qualification. Read more

Fees: Unavailable

Qualification: NVQ Level 1/2/3

Awarding body: City & Guilds

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Customer Service - Steps to Success Professional Customer Services NVQ Module Certificate Exchange Group Bristol St George Library (Learndirect Centre), Bristol

About this course: This course covers the latest thinking, on the skills you'll need to deal with a range of customers and a variety of everyday customer service situations. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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Food Service NVQ Level 2 (C&G) Neath Port Talbot College - Part Time, Neath

About this course: This course is aimed at adults wishing to obtain a qualification for working in a restaurant environment. Read more

Fees: Year 1:Fee: £280Reduced Fee: £91Year 2:Fee: £214Reduced Fee: £50

Qualification: NVQ Level 1/2/3

Awarding body: City & Guilds

Timetable: To be confirmed

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Management NVQ Level 3 - Monitor and Solve Customer Service Problems Contribution Best Training Poole (Learndirect Centre), Poole

About this course: Your job involves delivering and organising excellent customer service. Read more

Fees: To be confirmed

Qualification: NVQ Level 1/2/3

Timetable: Study at own pace

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